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“Twins Hotel Hanoi” 4 of 5 stars
Review of Hanoi Twins Hotel

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Hanoi Twins Hotel
3.0 of 5 Hotel   |   246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam   |  
Hotel amenities
Ranked #172 of 506 Hotels in Hanoi
Denmark, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Twins Hotel Hanoi”
4 of 5 stars Reviewed August 14, 2013

Twins Hotel was selected by the Tour package we were on by Uni Que Tours of Northern Vietnam. It was a small but very nice hotel well placed not far from the Old Quarter and a short walk from good shopping and restuarants. Their restuarant only did breakfast (which was included in the price of the stay) Good value, very clean, good service.

Room Tip: Top floor had a great view of Hanoi
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    51
    16
    3
    0
    0
See reviews for
9
24
14
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2013

I was a single older woman travelling by myself and they really looked after me. While I was there I had several minor things that I needed to fix and they did everything within there power to help! Also they are within walking distance of the city and the old quarter so that was great.

Room Tip: The rooms at the front are lovely - greats view of the street through the trees!
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Århus
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 16, 2013

Very nice hotel with helpful and friendly staff. On arrival the staff spotted us immediately and came out to carry our bags in and up to the room. There is even a doorman and a cafe/lounge attached to the hotel. Breakfast consists of a variety of dishes one can choose among before being cooked in the kitchen.
The rooms were very clean, had everything from cotton buds, hair dryer, safebox, tootbrushes, etc. One thing missing though was a price list of the mini bar and sometimes extra toilet paper. A very disturbing thing was that smoking was allowed in the cafe!
However, this hotel is greatly recommended, and for the price and high quality it is a bargain.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tainan, Taiwan
1 review
5 of 5 stars Reviewed July 10, 2013

We just finished our stay at the Twins and were impressed by the high quality of service that was offered there. The staff are professional, friendly, speak excellent english and make your holiday a breeze! The hotel is decorated in neo-classical style and features comfortable beds, fancy showers and a delicious buffet breakfast. It is right in the centre of the Old Quarter and is in easy walking distance of Hoan Kiem lake, the water puppet shows and many good restaurants. This place is the nicest hotel I have ever stayed in and the best on our trip to Asia so far. . We will most definitely return to Twins and their wonderful staff, if you are considering booking, do it, you will not find a better place. Thanks for a great stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oulu
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 9, 2013

The hotel has very friendly and helpful staff. We booked a trip to Tam Coc which was successful. The room was clean and quiet. Location is a bit too far from the Old Quarter and the Lake. We had also pick-up from the airport without any problems.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Top Contributor
135 reviews 135 reviews
133 hotel reviews
Reviews in 79 cities Reviews in 79 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed June 13, 2013

This hotel is within walking distance to Hanoi's Old quarter...it should take about 10 min to get there and about 15 min to Hoan Kiem lake. Rooms are small and has no window as most of them in Hanoi's Old quarter would be. On the other hand, the bathroom is relatively roomy with standing shower stall. The hotel staffs are nice and helpful, especially the management would do everything in their power to make your stay comfortable. I found room rate was not that great while I was there.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Da Nang, Vietnam
1 review
5 of 5 stars Reviewed June 2, 2013

I actually planned to stay at Hanoi Sky Hotel, but a previous customer at my appointed room wanted to stay another night due to a good service of the hotel. An owner of the hotel showed a big sympathy and apology, then introduced his younger brother's running hotel, Hanoi Twins Hotel. I was so impressed because two owners felt a big sorry for me from the bottom of their hearts.

A room of my stay was clean and breakfast also fresh and delicious. I stayed for only on night, but had a memorial experience by their thoughtfulness. Thanks a lot!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #172 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Twins Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Twins Hotel is conveniently situated in the heart of the historic center of Hanoi, between the bustling Old Quarter and the ancient Temple of Literature. This strategic position makes this small hotel the ideal solution for those traveling to the City of Peace for pleasure or business. ... more   less 
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