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“Loved our stay at the Rendezvous” 5 of 5 stars
Review of Hanoi Rendezvous Hotel

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Hanoi Rendezvous Hotel
3.0 of 5 Hotel   |   31 Hang Dieu Street | Hoan Kiem District, Hanoi 10000, Vietnam   |  
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Hotel website
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Hotel amenities
Special Price
30% off room rate
Ranked #44 of 506 Hotels in Hanoi
Broken Hill, Australia
1 review
1 helpful vote 1 helpful vote
“Loved our stay at the Rendezvous”
5 of 5 stars Reviewed May 8, 2010

My first trip to Hanoi, after making my way up Vietnam, and I'm glad I chose to stay at the Rendezvous. Luke and Sarah are great hosts, very helpful, even to the point of helping me change plans to tour Halong without charging me for the nights I did not stay. Every single member of the staff is happy, courteous, efficient and obviously a part of a great team. Rooms are great, location in Hanoi (Old Quarter) is good with a lot within walking or taxi distance. Free coffee and tea served in the restaurant, great free breakfast each morning, this hotel deserves high rating in every facet. Well done Luke and Sarah, rest assured whenever I am in Hanoi I will be staying at the Rendezvous.

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Wisconsin
Top Contributor
260 reviews 260 reviews
78 hotel reviews
Reviews in 137 cities Reviews in 137 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed May 6, 2010

We loved our stay at the Hotel Rendezvous Hanoi. The staff was extremely friendly and helpful. They helped carry our things upstairs, and they booked our tickets for the water puppet show. The room was super clean, and we loved the rain shower head in the bathroom. Breakfast was included and you could order anything on the menu. The restaurant was great! As for location, it was in a great spot right in the Old Quarter. Ask for a room in the back. It was such a nice escape from the honking of the city streets. Definitely give this place a go!

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2010

We stayed there for 2 nights, with a trip to Sa Pa in between. The hotel staff were very helpful into loaning us a room for an hour to freshen up before our long overnight train ride to sa pa, and Sarah had no hesitation in waiving the charges for one transport vehicle (we originally booked 1 vehicle but ended up on 2 not out of choice) when she realised it was a mistake on the driver's end.

Luke also helped us book our train tickets to Sa Pa which we appreciated very much.

Hotel itself was clean and well located.

  • Stayed April 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 4, 2010

Hotel was ok, staff reasonably friendly, breakfast was mediocre- attepts at aussie grub which is always a mistake in Asia and vietnamese coffee was just a weak american style one. beds were clean but the undersheet was put on top of the nice linen so you had to re-make your bed each night. Tonnes of bugs in the bathroom but not too offensive. noisy. no idea about mini bar prices and only 3 drinks in it. ok for the price but if you spend just a little more you get alot more for your extra few dollars. it was a great location though and pick- ups were good and not too overpriced.

  • Stayed April 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kent England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 2, 2010

We stayed here for 4 nights and I couldn't recommend it enough. The service we experienced was amazing from everyone and a special mention has to go to Krang who helped us out with anything we needed to know about Hanoi (he even rang our next hotel in Ho Chi Minh to confirm our booking for us) and made us feel welcome from the moment we stepped through the door! We found Hanoi to be a bit of a culture shock (even after arriving from Bangkok) and so it was lovely to have such a welcoming place to come back to each evening after exploring the city every day. The room was immaculate and huge - the sort of thing you would expect from a much more expensive hotel (we were backpacking around SE Asia) and you got a free breakfast everyday. The location was great, right in the middle of the old quarter and you could easily walk to the main attractions. There was free internet for everyone to use and the staff were brilliant about recommending tours - we booked our Halong Bay tour with them and it was fantastic. Hanoi Rendezvous is probably one of or the best hotels we have stayed in on our trip and the service we received was second to none. Thanks Sarah, Luke, Krang and everyone else for making our time in Hanoi as relaxing as it could be in a city as fast paced as Hanoi!

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2010

We really enjoyed our stay here. My husband and I stayed here for 3 nights and really enjoyed the rooms, cafe, location and help we got from the staff.

The rooms are big and clean. The bathrooms are very modern. The hotel seems very cared for. Breakfast is included and is a great start to the day but avoid the pancakes! I think they still need practice making these... but the French toast is yummy.

We booked a Halong Bay tour from there. The tour was great, it was aboard the Hanoi Opera, it was excellent but we discovered that other people had paid a lot less then we had...so maybe shop around when you get there.

That said, that might be hard to do as while the staff are very kind here one must not forget they are running a business and were really eager for us to book with them. Sometimes it came across as pushy but nothing threatening, so no real reason to worry! Just stick to your plans if you are confident with what you are doing.

However we found their tour to be lots of fun and of very high standard. The guides they used were excellent. They spoke perfect English and were really friendly and professional.

Would definitely stay here again and would probably use their tours again as it is quite handy to book with the place you are staying.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bourne End, United Kingdom
1 review
5 of 5 stars Reviewed April 26, 2010

We arrived at 4.30 in the morning and were welcomed by the night staff who were expecting us. From that moment we felt at home. They could not do too much. Later that morning they booked trips for us to SaPa and Ha Long Bay which were great. They shepherded us to the station and met us again at 4h30 on our return from SaPa, which was so reassuring and helpful. They and their staff could not be more friendly and approachable. The location was ideal for central Hanoi with everything walkable. We would stay there again without hesitation.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Rendezvous Hotel

Address: 31 Hang Dieu Street | Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #44 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Rendezvous Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Managed by two energetic Australian's; Luke and Sarah, Hanoi Rendezvous Hotel is a newly renovated hotel in the heart of Vietnam's capital city, Hanoi.Located in Hoan Kiem district; The Old Quarter is Hanoi's most popular tourist destination. When you stay at the beautiful Hanoi Rendezvous Hotel, you are guaranteed to be impressed by our immaculate rooms, brand new bathrooms with Western showers, LCD TV's, and greeted by our very friendly, helpful staff..... ... more   less 
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