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“Little Gem!” 4 of 5 stars
Review of Splendid Star Grand Hotel

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Splendid Star Grand Hotel
3.0 of 5 Hotel   |   No 14 Tho Xuong lane, Au Trieu Str | Hoan Kiem dist, Hanoi 10000, Vietnam   |  
Hotel amenities
Ranked #42 of 506 Hotels in Hanoi
Liverpool, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
89 helpful votes 89 helpful votes
“Little Gem!”
4 of 5 stars Reviewed February 17, 2014

Stayed here for one night whilst on a Far East Cruise.What a bargain,room was fine,spotlessly clean with everything you could wish for.Martin was extremely helpful and friendly and seemed to run the hotel single handedly!
Would have no hesitation recommending this hotel.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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594 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Port Macquarie, Australia
1 review
5 of 5 stars Reviewed February 14, 2014

This is my second visit to Hanoi as a tourist and the splendid star grand hotel was a very pleasant surprise with great value for money. The staff were delightful, offering fantastic 24 hour service and a friendly environment, they made us feel completely at home and were always eager to help with any queries. The breakfasts were fresh and plentiful, the best I've experienced throughout my vietnam travels. The hotel is clean and comfortable with decent sized rooms and is located in a quiet section of the old quarter very close to markets, restaurants and many tourist activities. I would highly recommend this hotel to anyone wanting inexpensive quality accommodation.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alor Setar, Kedah, Malaysia
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2014

First time when my family and I reached the hotel,staffs there served us their welcome drinks. We reach hotel earlier than the check in time but we could get our room earlier due to their special arrangement. This was impressed me. Throughout our journey, we been treated like their family member, credit is to Mr.Martin. He treated us with lots of passion and care. Besides,breakfast in hotel served limitless, you can eat all!!! Wifi always an issue,however for hotel in hanoi is never a problem!!!!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alor Setar, Malaysia
1 review
5 of 5 stars Reviewed February 9, 2014 via mobile

1st time to travel in Hanoi with my Family, it was a good experience there.. The hotel was clean, Very good service, nice staff and friendly.. Thanks to Mr. Martin for accompanying us.. And the breakfast here are awesome... Hope to visit Hanoi again soon!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tunbridge Wells
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2014

This was our first time to Hanoi and this was a great little find. Great rates, clean rooms and impeccable service particularly from Martin who couldn't do enough for us and the other guests. It's tucked away in a quiet but in a central location. A great value for money hotel. They will also give you good advice on travel bookings etc.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
5 of 5 stars Reviewed February 3, 2014

This little beauty came up on an internet search for a couple of young lads wanting to find a reasonably priced, quality hotel. An extremely enjoyable stay which was made all the more pleasant by the hospitality we received from Martin "The Man." He went above and beyond the call of duty (even taking us to a new shopping complex on the outskirts of Hanoi on his day off!) Could not recommend this hotel highly enough and will certainly be back this year without any hesitation.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Murwillumbah, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2014

I was travelling with my adult daughter and we spent five nights in this this hotel. Rooms were clean and comfortable. There was a computer in the room for our use with good internet speeds. The location was perfect and central for sightseeing. Breakfast was good. The very best thing about this hotel was the staff. They recommended and organised a tour to Halong Bay for us and provided us with valuable information about local restaurants and attractions and seemed to genuinely care for our safety. An extra big thank you to Martin. Nothing was too much trouble for him. He even accompanied my daughter to an ATM to ensure her safety while withdrawing money. The staff at this hotel make it the best place to stay in Hanoi.

Room Tip: We stayed in a budget room and it was very comfortable.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str | Hoan Kiem dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #42 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
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