The hotel is situated in the Old Quarters of Hanoi, and within walking distance from most tourist attractions. What's most notable about this hotel, however, is the friendliness of the staff. Their excellent service began the moment we stepped out of the taxi. Language was no problem as they were able to communicate in English well, and we took advice from them whenever we're off to visit somewhere in Hanoi, which was great because it's not easy for us first-timers in Hanoi to navigate the city (we found out that the people there don't really speak English, and this was a pain when trying to get a taxi on our own.) Luckily the hotel staff were able to help us arrange for taxis most of the time. The condition of our room (Suite Room for 3) was, as the name of the hotel suggests: simply splendid! Not a bad price for it too. Definitely a great hotel for tourists! (Special mention of two staff: Tuan and Martin who helped made our stay comfortable and fun!)
- Official Description (provided by the hotel):
- The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more less
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