Mostly we avoid staying at large corporate hotels but this was booked by our travel company. First thing we were asked when we checked in was can we take $100 from your credit card. No way we'd already paid up front for our accommodation. Do they really distrust their guests that much? Our room was a good size, comfortable bed and the usual bathroom facilities. Breakfast was ok. One morning I coughed and a delightful waitress looked concerned, went off and came back with a carton full of beautifully sliced lime and honey and three camomile tea bags. I was very touched, long time since a complete stranger has been so kind to me. Unfortunately I didn't ask her name and the next day at breakfast she wasn't there but I hope she realises what it meant to me. Free Wifi only works in the lobby and then only if you sit practically on top of the router. When will these large organisations work out that smaller independent hotels offer free wifi throughout their hotels? The menu in the lobby bar was good especially the sandwich and beer deal and our waitress there was also lovely. There's a decent sized pool but not good enough weather for us to use. Mixed reactions from me, would I stay there again...only if there was no boutique style hotel available.
- Official Description (provided by the hotel):
- Truly a “resort within the city,” Sheraton Hanoi Hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in the 299 spacious guest rooms and suites, specially designed to help you relax. Gather in the Link at Sheraton, a communal, interactive space that keeps you connected to what matters most. Experience stunning Sheraton Club Rooms, all with Sheraton Sweet Sleeper Beds, while enjoying the added benefits of Sheraton Club Lounge. ... more less
- Reservation Options:
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