We arrived at the hotel and were very pleasantly met by the staff of the Mercure Hotel in Hanoi. They quickly offered us a refreshing towel and check was so quick it was such a delight to just go straight to the room and know you could relax. The rooms although smallish by most hotels we have stayed at were extremely comfortable and very clean. There is no pool but there is always the shower which had great water pressure. The gym is a little small also and the only downfall I could mention here was there was no exercise machine for walking/running. But there was an alternative.
I think the highlight of the hotel was the staff. They really were pleasant and friendly.
The food and beverages at the hotel were excellent and very moderately priced.
The convenience of the hotel is great for shopping, a short stroll around the corner is a great food hall for everyone including the locals - so you know it must be good food. Also close by is Hanoi Hilton which housed such inmates as John McCain and other American pilots/soldiers during the war. The lake is only about a 15-20 minute walk from the hotel and the restaurants around that area are of excellent quality.
Also the manager took time out of his busy schedule to come and introduce himself and have a chat to us as he had lived in Australia for some time going to University. He was an extremely friendly man and was interested in whether we had enjoyed our stay at the hotel and if there was anything he could do for us. We met him in the morning and he even booked and told us which taxi to use as they were the best and cheapest taxis to use in Hanoi. Would definitely recommend this hotel.
- Official Description (provided by the hotel):
- Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. ... more less
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- Also Known As:
- Mercure Hanoi La Gare Hotel Hanoi