We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful and great hotel in the old quarter of Hanoi” 5 of 5 stars
Review of Viet View Hotel & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Viet View Hotel & Spa to your Saves list
Viet View Hotel & Spa
3.5 of 5 Hotel   |   20 Lo Su Street Hoan Kiem Dist, Hanoi 84, Vietnam (Formerly BOSS Hanoi Hotel)   |  
Hotel amenities
Ranked #73 of 513 Hotels in Hanoi
Ho Chi Minh City, null, Vietnam
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Wonderful and great hotel in the old quarter of Hanoi”
5 of 5 stars Reviewed 3 days ago NEW

I did stay here one night on May.02. It was such an amazing and unforgettable one.

My room was warm, nice and beautiful, especially the wooden bathtub looks like we are in Europe. I cannot feel any noise from the street at night and I could sleep very well.

The hotel is very close to Sword Lake when we reach 5 minutes walking. If you reach to the old quarter, it takes 5 minutes as well and 10 minutes to the night market. A heart of Hanoi center I have to say that.

The staff of hotel is friendly and professional. Especially my stay's reception staff, they are so useful to help me many things during my trip. Anh Ha (General Manager) is also friendly, kind and always eager to help guests enjoy their stay as the hotel slogan.

Vietview is strongly recommended for your trip to Hanoi.

  • Stayed May 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, yesterday
Dear PhanLamITT,
Warmest greetings from Vietview hotel & Spa.
First of all, as leading person,i would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have said about us .
I am also extremely happy to see that you had a great experience and had the memorable time at Vietview.
All our Team are looking forward to welcome you back in the future and hopefully your next stay will be more pleasant than the previous one.
Kindnest regards,

Duong Minh Ha(Mr)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

50 reviews from our community

Traveler rating
    30
    17
    3
    0
    0
See reviews for
7
20
5
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

had a classic double room booked because it looked great in the colour photo's on the web site,
turned out to be old and tired, very small ,very hard bed, hardly space to put a suitcase and there were 2 of us, the wooden bath was a good laugh, the staff were great, hotel looks great, location great, room a let down for the price...

Room Tip: look a the room before taking it if possible,,
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, yesterday
Dear Bryan m,
First of all,on behalf of the hotel team, I would like to send you our special thanks for choosing our hotel for your trip in Hanoi.
We are also sorry for the inconvenience that you had during your stay.
With respect, we hope that you will give us another chance to welcome you back with the bigger room
Thank you so much again for spending time giving us the useful feedback on this site.
Always wish you have enjoyable time ahead.

Kind regards

Duong Minh Ha(Mr)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is close to the old quarter, in a quiet street but within walking distance to the hustle and bustle. The staff went out of their way to make our stay relaxing and stress-free. We celebrated a birthday while we were here and they made us feel very special. A fantastic breakfast buffet and large, luxurious rooms (loved the wooden fresstanding bath!) The coffee shop across the road had the best coffee in town and also did fun vespa tours of the city.

Room Tip: The executive rooms were huge and not much more expensive than the standard.
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, yesterday
Dear Gemma H,
Warmest greetings from Vietview hotel & Spa
First of all,on behalf of our team, I would like to send our gratefulness for your trust to choose our hotel for your trip in Hanoi and your genuine review on tripadvisor . It is such a great pleasure for us to achieve your satisfaction, make you a fantastic stay.
Once again, we would like to express our heartfelt gratitude for your feedback and all of our team are looking forward to welcome you back in the near future.
Wish you all the best!

Yours sincerely

Duong Minh Ha(Mr)
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orvieto, Italy
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two times this month and both were excellent. The service was always friendly and professional. Roof top breakfast provided a great view and our room was spacious and very clean. The front staff help with arranging a car and driver, taxis and tours. I would stay here again when I return to Ha Noi

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, 1 week ago
Dear Duetravelers,
Warmest greetings from Vietview hotel & Spa.
First of all,on behalf of our Team, I would love to express our pleasure to host you at our hotel and our sincere thanks for taking a moment to share your experiences after your stay with us. It is such an incredible feeling to achieve your beautiful compliments. Especially, we are absolutely happy to have your statement to stay at our hotel again. It is the greatest payoff for what we always strive for.
All of our team are looking forward to welcoming you back in the foreseeable future. We are always willing to assist you with any concern.
Thank you once again and wish you all the best.

Yours sincerely

Duong Minh Ha(Mr)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here twice throughout my time in Hanoi and would highly recommend. Breakfast buffet offered plenty of Asian and Western breakfast options, staff were always so polite and provided fantastic service. Even provided us with welcome drinks on arrival! Great hotel and great value for money, highly recommended.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, 1 week ago
Dear Teresavictoria1990,
Warmest greetings from Vietview hotel & Spa
First of all,we would like to send our gratefulness for your trust to choose our hotel for your trip in Hanoi and your genuine review about us on this site. We are delighted to hear that you had a great stay and found out the hotel location, breakfast to your liking.
We hopefully look forward to your next stay at our hotel to see how our services become better.
Once again, thank you so much for your feedback and wish you all the best

Kind regards

Duong Minh Ha(Mr)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been here twice in the last week. The hotel has great staff who are helpful. We arrived one morning at 530am and the hotel was full, the staff really wanted to assist us and gave us good advice. We got into the upgraded room before midday.
The beds are somewhat hard, but the rooms are ok. It is not an expensive hotel, but they do try to be as good as the other big star hotels. We checked out at 11 and came back to the hotel at 315 to meet a driver to take us into the next leg of our journey. The staff member noticed that my wife was not feeling well and they arranged a room for an hour or so. Things like this may not happen at a big hotel. See Viet View again sometime.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, 1 week ago
Dear GaryRendall,
Thank you so much for spending your valuable time to share your experience about our hotel on Tripadvisor. As the leading person of Vietview hotel & Spa, I am so thrilled to hear you took advantage services, staff,... and that overall you had an enjoyable experience.
It was such an honor to serve you at our hotel and we do hope to welcome you back in the future. It will be another opportunity for us to treat you as our loyal guest.
Once again, thank you so much for your feedback and wish you all the best

Yours sincerely

Duong Minh Ha(Mr)
Gerenal Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location, within the old quarter, and very close to Hoan Kiem Lake. Don't bother paying more to have a window, as there is not much to see from the hotel, as it is not that high.

Staff are very good and helpful.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review, 2 weeks ago
Dear 277123321,

Warmest greetings from Vietview hotel & Spa,
Thank you so much for sharing about your stay with us on TripAdvisor site.
It was such an honor to serve you at our hotel and we do hope to welcome you back in the foreseeable. It will be another opportunity for us to treat you as our loyal guest.
Once again, thank you so much for your feedback and wish you all the best

Kind regards,

Duong Minh Ha(Mr)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Viet View Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viet View Hotel & Spa

Address: 20 Lo Su Street Hoan Kiem Dist, Hanoi 84, Vietnam (Formerly BOSS Hanoi Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #73 of 513 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Viet View Hotel & Spa 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
Vietview Hotel offers 52 exquisite guest rooms, suites and family suite, which take inspiration from the graceful Vietnamese design with bright wooden floor. Emphasizing the welcoming and comfortable atmosphere, our rooms feature tasteful furnishing with modern technology and unique ambience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Despegar.com, Odigeo, TripOnline SA, Agoda and Hotels.com so you can book your Viet View Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Viet View Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.