We booked a room at the Trung Nam Hai based on the recommendations that we had seen on tripadvisor and we were not at all disappointed. We arrived late Friday night and stayed the following Saturday night as well. The location is great, within easy walking distance of all of the sights of the Old Quarter. Our room was clean and comfortable with air conditioning and cable television. What really differentiated our stay was the service. The staff were unbelievably friendly and helpful throughout our stay. We arrived with only a vague idea of what we were going to do during our stay in Vietnam and they helped us plan and book trips to SaPa and Ha Long Bay. Since our train to SaPa left at 8:00pm, the staff gave us a late checkout, free of charge, allowing us to stay in our room until 6:00pm. One of the staff, Dien, not only escorted us to the train station, but insisted on helping us with our bags all the way to our sleeping compartment. He also met us at the train station on our return trip. When we had a few hours between the arrival of our return train from SaPa at 5:00 am and our bus to Ha Long at 8:00 am, the staff gave us a room to shower and rest in, again free of charge. When we came back from Ha Long, the hotel was booked but they arranged for us to stay at another hotel (First Choice Hotel) owned by the same company which was very close by for the same rate. Overall, we had a great experience at the hotel and the hospitality of the staff was one of the best aspects of a very enjoyable trip to Vietnam.
- Official Description (provided by the hotel):
- Centrally Located in Hanoi Old Quarter, Hanoi Central Star Hotel provides spacious rooms with big windows and balcony. Free WiFi is offered in all rooms and the building. Hanoi Central Star Hotel is well situated within 200 meters from St Joseph's Cathedral and 300 meters from Hoan Kiem Lake,400 meters to Hanoi Night market and 500 meters to Water Pupet Theater and many other landscapes. Noi Bai International Airport is a 35-minute drive away.Offering city view, all rooms have a flat-screen TV, tea/coffee maker and a fridge. All rooms have private bathrooms with bathtub.The hotel provides travel services including daily tour arrangements and pick-up service, flight booking, etc.Room service is also available 24-hour daily. At Hanoi Central Star Hotel, you are assured of traditional comfort, a wealth of local history and discreet, attentive and personalized service. The staff and management would like to extend you a warm welcome and look forward to receiving you in the near future. We hope that you enjoy your stay with us. ... more less
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