The hotel is right next to the old town and the lake. It is a perfect location to explore the city. Agoda ratings are reflecting exactly what you can expect. The hotel is in a perfect location, the service is exceptional, the food is great, the rooms are always clean. We stayed in the hotel initially for 2 days but decided immediately to come back to this place after a trip in the north. The second stay was perfect as well and the good rating was proved a second time. We arrived early in the morning (5:30 AM) and the staff offered us a spa room to rest. The spa room was better than the one or the other hotel room in other hotels. After resting, we had breakfast (maybe the only negative point: We did not ask for the price and were charged 20 USD). At around 9:30 AM a suite was available and offered to us for additional 15 USD. We took that and can tell it was worth the money. They did not ask us to check-in at this morning, we did all our administrational things later. They really put our needs in the first place. Every staff, in the lobby, room service, restaurant was very friendly, very helpful. If you go to Hanoi, this is a hotel you should consider. Very good value for the price as well. Overall experience: Excellent!
- Official Description (provided by the hotel):
- Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more less
- Reservation Options:
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