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“Great choice... A winner!” 5 of 5 stars
Review of Hanoi Elegance Diamond Hotel

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Hanoi Elegance Diamond Hotel
3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam   |  
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Ranked #11 of 507 Hotels in Hanoi
Port Augusta, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great choice... A winner!”
5 of 5 stars Reviewed November 18, 2012

It would be very difficult to say anything negative about our hotel experience at the Elegance Diamond unless you are extremely fastidious!

Great aussies and americans behind the desk with Vietnamese accents Ha ha!

Bin provided a quality service during our stay organising a few extras on our behalf!

A great start to our holiday in Vietnam which included a visit to the spa for some added pampering.

Book in now you won't be disappointed.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,814 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
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UK
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 18, 2012

Great hotel in great location. I would def come back, staff are friendly and willing to give advice and tips.....they will arrange all excursions etc..

My tip, stand facing the front of the hotel, look to your left, there is a fridge in the shop/ street .....beer is 15,000 dong a can ( about 50p). If you can summon he energy to walk round the corner, grab a stool and ask for draft at 5000 a glass.....YES THATS LESS THAN 20p

Head to Ma May for the best lacquer ware, hang gai and hang bong for the best silks...

Other than that, just get down with the locals.....

Room Tip: High floor .....
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

This hotel was recommended to us by friends who stayed there a little while ago. A very reliable and reasonably priced taxi picked us up and took us the 30km from the airport to hanoi elegance diamond hotel. we were greeted like family members. The room was very nice with wifi AND A computer. Fruit bowl in the room and flower petals arranged on the bed. Excellent breakfast was included in the price. good food at the restaurant. The hotel staff spoke very good English. This was extremely helpful to us because most people in Hanoi do not speak good English. They organised a great tour for us to Hailong Bay, and could answer all our questions. We would highly recommend this hotel to travellers who want value for money and a home away from home.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 17, 2012

We were delighted with Hanoi Elegance Diamond Hotel, a boutique centrally located between the Old and French Quarters. It was ideally situated for exploring the bustling city on foot. The excellent customer service began even before we arrived with a friendly email from the hotel offering their concierge services and very reasonably priced airport shuttle, which we used. The driver met us at the airport with a sign and a smile and whisked us to our home away from home. After a whirlwind greeting in the lobby, we were handed fruit smoothies and shown to our room. There we found rose petal designs on the bed, a bowl of fresh fruit and orchids throughout. To help guests feel even more at home, all rooms are equipped with free Wi-Fi and laptops!

Breakfast is served daily in the top floor restaurant and the cost was included in our room rate. The buffet includes a mix of Western and Asian dishes and features loads of seasonal produce. Additional items, such as eggs, pancakes or pho, can be ordered off the menu at no extra cost. It was great to be able to fuel up before our busy days of sightseeing. Opposite the dining room is an open-air bar where we spent two happy evenings soaking up the view and the tasty cocktails. The limited seating fills up fast so you may want to make a reservation to secure a spot.

Room Tip: Request a room on an upper floor if you are sensitive to street noise
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 15, 2012

On edge of old quarter near Hoan Kiem Lake. Small but nice rooms all with laptop computers. Helpful staff. Great restaurant on the top floor with room top bar. Good, organized travel desk. Excellent choice.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 15, 2012

Contacted the hotel through email and they impeccably arranged for the hotel stay, the cruise to Halong Bay, the hotel transfers and my last-minute arrangement for car rental. Everything was a breeze, I just had to pack my bag and go. Hotel room was very clean, with working hot water for showers, very strong wifi and even a laptop (though we hardly use the laptop). They have this little restaurant at the top floor, Gourmet Corner, which serves fantastic food. I had my 4 days breakfast in that restaurant (I loved the Pho!). And did I mention their spa?! Fantastic package, especially their Herbal Massage!
A very good choice if you enjoy the convenience of having a nice hotel room with good food and massage, all in one.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

We just wrapped up our holiday to Hanoi. Our stay at Hanoi elegance diamond hotel located near the Old Quarter was fantastic!

Binh, the hotel manager n the hotel staff has made our stay unforgetful. Services was great n the hotel room was beautiful. Food was superb too

We will surely return :)

Han (Singapore)

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 507 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 
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