We stayed here for a several days in August 2012. We booked last-minute online, but were unable to confirm a spot before we arrived. When we showed up, they informed us that they did not have any rooms for our first night, but they took the initiative and booked us a room at a nearby hotel for the same price to ensure that we were taken care of.
After a night at the other hotel we switched over to Hanoi Elegance. From the start, the management and staff were extremely welcoming and friendly. We were greeted with fresh fruit drinks and given an introduction to the hotel. The room was spacious and modern. The roof top bar/restaurant was very pleasant and the service was excellent. We highly recommend this hotel.
Also, the manager helped us book an amazing cruise on Halong Bay with V'Spirit Cruises, which also had fantastic service.
- Official Description (provided by the hotel):
- Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more less
- Reservation Options:
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