On the first day there was a problem with the internet connection to the computer in my room, and the staff said that they would fix it as soon as possible, which they did. I was impressed. I had some shirts washed at a cheap rate by the staff while I was there, and they came back clean and nicely ironed on the same day. Above all, the staff were charming, friendly, and helpful, and seemed sincerely to enjoy their work.
The room was clean when I arrived and was cleaned again during my stay. Beautiful wooden furniture in the room. Electric hot water tank in the bathroom produced very hot water reliably. Location was perfect, in a small, quiet lane. The rooms have thick walls, so I heard practically no noise from the other guests, except from the stairwell occasionally. I am a light sleeper, but I slept very well. Breakfast (included in the price of the room) consisted of eggs, bread, fruit and tea/coffee. In fact, there was nothing I could complain about here.
- Official Description (provided by the hotel):
- Hanoi Lucky Hotel 2 is located in the heart of Hanoi Old Quarter Area, just 1 minutes walking to Hoan Kiem Lake, Water puppet theater, and St. Joseph Cathedral, some steps walking to night market. Room with private bathroom, hot shower, air conditioner, cable TV, Private Computer with ADSL Internet connection inside room (free of charge), mini-bar, wooden floor and IDD telephone. ... more less
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