We would just like to thank you for the most excellent stay with you at your hotel, and once again express our gratitude for all your help with booking tours, trains, airplanes, airport pick-up and drop off, etc. We were amazed by your excellent service and friendly, helpful hospitality and are most appreciative of your kind attention to our holiday needs. (especially the extra work to cancel the night train to Hue and book us airline tickets instead!)
We will most certainly recommend the Hotel Serenity to any friends that are visiting Hanoi, and we will come back to you if we ever return to your wonderful city.
Thank you again for everything your staff did to make our trip exceptional!
The Shaws, Victoria, BC, Canada
- Official Description (provided by the hotel):
- Closed for renovation as of December 28, 2009. ... more less
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