I never leave home without reading reviews posted up on tripadvisor and so when this quaint lill hotel came up on the top spot, I had no hesitation to try this place out. Tucked inside one of the many backstreets of the old quarter of hanoi, I finally arrived at the newest hanoi elegance in this chain of boutique hotels (50 mins from the airport by hotel arranged transfer). The hotel receptionist on night duty greeted us and were extremely apologetic that our room's air conditioning had malfunctioned and therefore we had to be transferred out to hanoi elegance 2 however we were upgraded to their junior suite - no complaints here! The suite was very clean, offering complementary in-room internet, fresh fruit platter and a balcony overlooking the old quarter backstreets and ta glimpse off in the distance of the bridge connecting both sides of the red river.
The next morning, the hotel arranged for us to be relocated back to HE4 and back to our deluxe room at $45++ a night which we had originally booked for. Even though not the suite, the room was still very neat and clean, with all the amenities I described above from the suite - except minus the balcony and a smaller living area. I must complement the breakfast they serve at this establishment - a la carte set menu style, the breakfast everyday was delicious and most importantly served with big bright smiles by the helpful dining area staff. We wanted to see the water puppet show but given the wait times, the hotel staff offered to obtain tickets for us at our chosen times so we wouldn't have to cue ourselves! There is absolutely nothing to complain about this hotel in what could easily be hanoi's best hidden gem!
- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Hanoi Elegance Ruby Hotel
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
- Reservation Options:
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