Just back from my honeymoon in Vietnam, and had to give Elegance Ruby a write up. Incredible staff, super clean hotel. Room was perfect, very comfortable bed, nice bathroom. Great location within the old district of Hanoi, right where you want to be. Truly incredible service and have to share a story of just how good they are. The staff and hotel concierge does a great job of checking in with you re plans. Where are you going to dinner, need any recommendations, can we call you a taxi etc. But this takes the cake. On our last morning there we checked out and got into a taxi to take us to the travel office of a tour to Ha Long Bay. As we pull up to the travel office, I open the taxi door and there, waiting for me, is one of the staff from Elegance Ruby, holding a plastic bag containing two articles of clothing I had left in the closet of our room! Not only was the hotel so well organized that they knew exactly where we were going and when, but he beat us to the destination on his motorbike! Can you beat that for service?
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi