Located very centrally to everything, firm but comfortable bed, nice bathroom with a shower head tall enough, big enough room to be able to walk around without tripping over your luggage, provided laptop in your room with free wifi and delicious included breakfast (eggs, toast, bacon, fresh juices, tea, coffee, french toast, pho, etc). We stayed 2 days and then went on a Halong Bay cruise and then returned for 3 more days. They made storing our luggage so incredibly easy. We just packed it up, left it in the room and when we came back it was already in our new room.
But the best part is the staff! They are so warm and welcoming and helpful. This is not a hotel for someone that wants to stay in a huge hotel and remain completely anonymous. Each time we were leaving they would ask what we had planned and if we actually had a plan they would help with getting a taxi that doesn't have a "special meter". If we didn't really have a plan they would be happy to suggest somewhere interesting. Then when we returned they always remembered where we had planned to go and asked how we enjoyed it. They were very helpful in making spa appointments and getting taxis and suggesting good local food. It is a really really nice hotel just on its own but with the staff they have its exceptional. We even got good bye hugs!
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi