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Moevenpick Hotel Hanoi: Traveler Reviews


Moevenpick Hotel Hanoi
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Traveler Reviews

88% Recommend
4.5 of 5 stars 9 reviews
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[ Date ] [ Rating ]
Lovely - Meet My Expectation in Every Way

Moevenpick Hotel Hanoi

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5 of 5 stars
GreatGTraveller 1 contribution
Malaysia
Jul 9, 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is a small-medium size boutique hotel, located about 10 minutes walk from Ho Kiem Lake. They just reopened late last year, so everything is brand new and flawless. We got a very good weekend package, booked directly from the hotel website with breakfast inclusive. The room is interestingly decorated with nice wall pictures and other decorations (look for the bird cage), and with a 42 inch LCD TV, rainshower bathroom and comfy bed, you couldn't ask for more. We travelled in June and the weather was terribly hot, so we were always looking forward to come back to the hotel and our heavenly room!

There are a number of eatery places around the hotel and you could basically walk to Old Quarter, which is about 10-15 minutes away. Alternatively, taxis and cyclos are easily available.

Would certainly recommend this hotel to anyone! You won't regret it.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since July 28, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KnuthKiefer, General Manager
(Management representative)
Jul 12, 2009
I highly appreciate that you have taken the time to write a review about your recent experience at our hotel. Thank you very much indeed for the positive comments on our property. We are very pleased that the hotel and its services met your expectations. It is nice to hear that the details and special touches in our interior design were noticed.

We hope we will have an opportunity to welcome you back again in the near future and I am certainly available for any assistance I can extend at any time.

Thanks again and best regards,

Knuth Kiefer
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $163 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect

Moevenpick Hotel Hanoi

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5 of 5 stars
santacruzParis 11 contributions
paris
Apr 22, 2009 | Trip type: Couples
0/2 found this review helpful

My wife and I went for honeymoon on april, we are 30's year old.
This hotel is perfect location, quite, very nice and beautiful.
This is a very great place to stay to line down and enjoy all the facilities.

Restaurant is amazing.
Service is a bit less than you expect in a 5 stars hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Vacances
  • Traveled with Avec son époux(se) / partenaire
  • Age group 25-34
  • Member since March 08, 2009
  • Would you recommend this hotel to a friend? Oui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KnuthKiefer, General Manager
(Management representative)
Apr 26, 2009
Thank you very much for your kind words and the positive feedback on our property.

I noticed that you were not entirely satisfied with the service you received and while this is of course regrettable, I appreciate you bringing it to our attention in order to further improve on this.

Thanks you for taking the time to share your experience in our hotel.

Knuth Kiefer
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“An island in the Hanoi chaos”.

Moevenpick Hotel Hanoi

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5 of 5 stars
D'Arrigo 87 contributions
Caxias do Sul - RS - Brazil
Apr 22, 2009 | Trip type: Couples
2/3 found this review helpful

Excellent hotel in down town Hanoi (Hoan Kiem District), modern, classic, stylish, elegant and warm. The attention from all the staff, starts at the front door.
Details is the right word for this hotel: the flowers beauty and the perfume when you get in, the attention on the front desk, the restaurant table ware, the room cleaning people…..
“An island in the Hanoi chaos”.
The room, with a fruit basket as a welcome gift, when we arrived, is well design, modern, clean and very comfortable. The bathroom perfect, the right size, the shower superb, a water fall from the top, and the cleaning lady washed it everyday we shower.
Breakfast is very good, a nice combination of east and west. Excellent pastries, juices, fruits, omelets and waffles and an exceptional noodles soup and fried rice.
Hanoi is very dusty and what we noticed on the hotel is that the management keeps it outside.
Another pro of this hotel is that it is on a walking distance from Hoan Kien Lake and the Old Quarter. Enjoy it.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 08, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from KnuthKiefer, General Manager
(Management representative)
Apr 22, 2009
It was a pleasure reading your positive review and we are pleased that you enjoyed your stay with us.
It is always rewarding to see that out attention to details is recognized and it gives us the confirmation that this is appreciated by our customers.
We hope you will have an opportunity to stay with us again in the near future and we look forward to welcoming you again.

On behalf of the entire team here at Moevenpick Hotel Hanoi,- thank you very much!

Knuth Kiefer
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A home away from home - excellent personal service

Moevenpick Hotel Hanoi

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5 of 5 stars
sbtbb 1 contribution
Berlin, Germany
Apr 9, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

I stayed there for 7 nights on my recent business trip to HN in Feb 09. The staff were very friendly & professional. In the restaurant they even remembered my preference for breakfast. At the end of my stay I felt as if I had known everyone, from the GM to the doormen. The room & lobby decor is aesthetically pleasing, when I was there the lobby area was being filmed for some style/fashion magazine. Cool! It would be better if they have a swimming pool, but then one can't have everything...

The room is newly renovated, stylish & very clean. The captain Mr Kiefer is certainly running a tight ship. I hope the hotel will stay this way. Great value for money. Highly recommended. I've stayed at many hotels in both HN & HCM city, and this one is certainly my favourite.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since April 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from KnuthKiefer, General Manager
(Management representative)
Apr 14, 2009
Thank you very much for your kind review of our hotel. It is a pleasure reading positive feedback like this and it gives us the confirmation that our efforts are bearing fruits. I hope that “running a tight ship” is a positive remark and is not an indication of a harsh management style :-)
I very much appreciate you taking the time to write about us and we hope to see you back in the hotel again soon.

Best regards,

Knuth Kiefer
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Hotel with great Service

Moevenpick Hotel Hanoi

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5 of 5 stars
eurotraveler1221 1 contribution
dillingen
Mar 9, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Stayed there end of February and was amazed, not only by the great rooms and overall quality of the hotel but even more by the very attentive service I experienced. This hotel was not known prior to becoming a movenpick Hotel but after the change of management,- what a bast improvement. I was staying there on a previous trip a couple of years back and while the physical changes are already impressive, the management has put lots of efforts in enhancing services as well. ... Great value and certainly my favorite hotel in Hanoi now, well done!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since March 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from KnuthKiefer, Knuth Kiefer - General Manager
(Management representative)
Mar 13, 2009
THank you very much indeed for your positive words about the new Moevenpick Hotel Hanoi .
I am happy to hear that you enjoyed your stay and I am grateful for your comments regarding our team's efforts in regards to providing superior services. While we are constantly in the process of trying to do better,- your comments are a great source of encouragment for the entire team and I will certainly share those with them.
We are looking forward to welcome you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Moevenpick Hotel Hanoi Address

83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam