This hotel is nothing like the photos, rooms were old with mismatched and old furniture. Bathrooms were a disgrace. Mouldy and damp. Rooms were dark (shutters at the windows) so no natural light. Balcony - yes there was one, about 500cm wide, not enough room to sit, with neon sign climbing up the building at the sign of the balcony. Friend had to move room because bathroom was disgusting. They they tried to charge us for a balcony room because that is what we had booked. No sign of owner.... does he exist! No welcome drink, fruit or tea or coffe... as advertised on web site. Totally disappointed and would not recommend. I think some of these review were made by the owners family and friends, they seem to have stayed at a different hotel than I did.
- Official Description (provided by the hotel):
- The newly built Hanoi Golden Plaza is amazingly perfect combination of our hotel service which far exceeds all other hotels in Hanoi.The hotel is perfectly located to explore the Old Quarter such as Hanoi Catheral (just a few steps), Hoan Kiem lake etc. All are within walking distance of the hotel..At the hotel guests will enjoy a luxurious stay taken very good care by a team of dedicated and profesional staff. ... more less
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