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“Cannot recommend this hotel” 3 of 5 stars
Review of Tung Trang Hotel

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Tung Trang Hotel
13 Tam Thuong Alley Way, between 38-40 Hang Bong Street, Hanoi 10000, Vietnam   |  
Hotel amenities
Ranked #119 of 506 Hotels in Hanoi
Tenerife, Spain
Top Contributor
100 reviews 100 reviews
44 hotel reviews
Reviews in 55 cities Reviews in 55 cities
66 helpful votes 66 helpful votes
“Cannot recommend this hotel”
3 of 5 stars Reviewed September 15, 2012 via mobile

We ended up at tung trang because our usual hotel (lucky ll) was fully booked. They had none of their cheap rooms left (315,000) but when we told them our maximum was 300,000 they were happy to give us their expensive room (550,000) for our budget. You could get a really nice room for 550- this was not! It was small with a tiny, tiny bathroom, stained walls and a nice little balcony. They had tea and coffee in the room for an additional charge but no kettle? It would have been perfectly acceptable however....... the bed was the hardest lumpiest thing I have ever had the misfortune of NOT sleeping on. We had an early flight in the morning and slept better on the cramped plane than we did on that bed. Our friends recommended this place to us so their bed was ok. If you are going to stay here- test the bed 1st because you won't sleep on the thing we got. Even with a comfortable bed there are far better hotels out there for the same money.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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95 reviews from our community

Traveler rating
    42
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Earth, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2012

We stayed four nights in this hotel.
- The staff are very friendly and cooperative.
- Prices are fine. (only problem: we reserved with Agoda at a set price and had to pay something like 2$ more per night, dont know why. But considering the prices it's still very cheap. We payed 58euros for the four nights. I think Agoda doesn't take into account the taxes you have to pay when using a credit card)
- Rooms are great considering the price pated (you have what you need: a working fridge, working Airco, a good shower and WIFI)
- Rooms are very clean (cleaned every day). Only problem, the cleaning lady smokes wile cleaning wich leaves a cigarette smell when you come back in the evening
- Nice Location (don't be affraid when arriving at night, this small street is very quiet and safe once you see it on bright day light)

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2012

I stayed at the Tung Trang Hotel with my parents (60 years old) for 3 nights. We had a family room on the 5th floor consisting of 2 rooms (nice to have a little privacy). There was no lift, but made us feel much better when we went eating and had a little exercise before going to bed.

The family room, was divided into 2 rooms. The first room with the 2 single beds, included a small fridge, a small table and two chairs, a big water boiler (with bags of tea, cappuchino and coffee). The other room with the double bed, had a television, a closet, window, and entrance to the small bathroom.

free and fast wifi!

Pros:
# very lovely staff / family run. you can join the family at breakfast, even if theres only one speaking english.

# perfect location in between the shopping area, but in a small street - no noise at all. women selling fresh fruit on the streetcorner and small shops with all the beverages you need.

# shower/bathroom. people often say this is negative, but it was so hot in june, that it didnt matter, cause everytime you had to go on the toilet, you could as well take a shower. Cold and warm water - and very tidy!

# the prices

contra:
# my bed was too soft - ok for me as a young person, but nothing for elder people.

# only aircondition in the second room, so you have to keep the door open to the other room at night. and the fan in my room, was pretty noisy at night.

# no beverages in the fridge

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 21, 2012

In Hanoi's winter (similar to the winters we have in Sydney), we had planned to stay at Tung Trang as a good budget guesthouse in a great location.

Pros

Cute location down an alley off a fabulous main shopping street (Hang Gai?), with some great artwork - copies and originals - as well as homewares and clothing stores, close to alleyway hole in the wall street vendors - had some very tasty tofu, with noodles and herbs, opposite a communal house temple and a short walk through the alley from more fruit vendors and a very swish newly developed fashion mall.

Very lovely staff, though the owner seems a little gruff.

Amenities are probably adequate in warmer months, but this is not a stylish option and if you bargain, you can get better value for the same rates.

Door leading to small balconies on the front rooms would be nice to have open during warmer months

CONS

In winter, this was not an ideal options: the bedding was not adequate, the heating was not adequate, we spotted mould in our reserved room and I am terrified of getting sick from the stuff.

We ended up at another hotel Prince V in Trung Yen lane, which proved to be a similar distance from the lake and served up some great banh da cua (fettucine like noodle soup with crab) for my non vegetarian family, and whose staff was not as young, but very professional and friendly, and whose rates included a decent in-house breakfast that included a Vietnamese option and loads of fruit - just don't book this ahead of you'll be slugged with higher rates.

NB:For most guesthouses and hotels, it's worth the extra dollars for a direct transfer from the airport rather than having to endure the taxi scammers who take you to their hotels and claim to be affiliated with whichever hotel you say you have a reservation with.

Room Tip: If you do stay here, fork out for the front rooms with balconies, otherwise it's not really wort...
See more room tips
Stayed January 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konigswinter, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2012

Hidden in a small lane this hotel is a perfect refuge from the lively hart of Hanois Old Town. We liked the friendly, open harted, welcoming and familiar atmosphere very much. Sitting round the large table in the back part of the "lobby" for breakfast, being served by the grandmother of the owners family feels almost like a homestay. The staff is very helpfull, dedicated and friendly. They helped us for example to get a train ticket to Ninh Binh during Tet Festival. Everybody knows, that this almost impossible during Tet. In total we stayed here for 4 nights discontinued by trips to Ninh Binh, Halong and Bai Tu Long Bay and Mai Chau. Coming back everytime felt like coming home. We recommend this charming familiar hotel by hart.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2012

We had a bit of a mixed experience with Tung Trang, but still came away liking it. I booked ahead of time, and communicated with the staff quite a bit before our arrival in Hanoi. In those communications, I made it clear that I wanted to stay at Tung Trang 1, and the person I was communicating with confirmed that that was where I would have a reserved room. On the night we arrived in Hanoi, we were taken to Tung Trang 2, which is not nearly as attractive or quiet. We were charged a reduced rate for the night, without even having to bargain, which I felt was appropriate and reflected well on the management's understanding of our disappointment. We were transferred to a room at Tung Trang 1 the next day, and it was far better - quiet, charming and friendly. Both locations were good, and convenient for walking around Hanoi. We traveled onward through Vietnam and Laos, but came back to Hanoi for our return flight, and stayed at Tung Trang 1 again. We were given a different room than the one we requested, but all in all, it was fine. Everything was clean, the staff looked after our baggage for us, and were helpful in arranging an airport transfer. I would recommend the place, but only for travelers who are flexible and don't mind getting bumped around a bit. Ultimately, I'd stay there again (in Tung Trang 1).

Room Tip: Ask for a room in Tung Trang 1 and hope for the best. The balcony rooms are particularly attractive.
See more room tips
  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 14, 2011

This was one of the only hotels during my 3 week-holiday in Vietnam where I felt that the staff cared about their guests. I suppose that's because it is a family-owned hotel and they have their pride.
A nice plus is that you have breakfast at the same table with whoever is hungry at that moment, with other guests, grandma or one of the children.
I went there twice because I really liked it.
The second time there was a booking problem, so I was offered a bigger room (with balcony) without charging me extra.
Both rooms were very clean and didn't look like a prison cell like most budget rooms do.
They also arranged an overnight train ticket from Hanoi to Hue for a fair price.
I would go there again!

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tung Trang Hotel

Address: 13 Tam Thuong Alley Way, between 38-40 Hang Bong Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#6 Best Value Hotel in Hanoi
#86 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 11
Reservation Options:
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Also Known As:
Tung Trang Hanoi
Hotel Tung Trang

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