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“IT WAS SO GOOD I RETURNED” 4 of 5 stars
Review of Saigon Halong Hotel

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Saigon Halong Hotel
4.0 of 5 Hotel   |   168 Halong Road | Baichay Ward, Halong Bay 8433, Vietnam   |  
Hotel amenities
Ranked #6 of 54 Hotels in Halong Bay
Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“IT WAS SO GOOD I RETURNED”
4 of 5 stars Reviewed October 24, 2012

This was my second stay in four months. We stayed in the villas adjacent to the new build 4 Star hotel. They are classified as 3 Star but are well above that standard. We still had access to all the hotel's facilities including the excellent buffet breakfast and swimming pool.
A wonderful place to stay. Clean, comfortable, excellent facilities and ideally suited for access to the night market, the beach and the tourist wharf for a "must do" trip around Ha Long Bay.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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143 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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British Columba
Top Contributor
64 reviews 64 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 15, 2012 via mobile

We stayed in this hotel for 3 nights. Throughout our stay this large hotel was virtually empty. Instead of upgrading us automatically to the front of the hotel which had spectacular views we were given rooms at the back. We had to pay $30 extra per night for our 2 rooms to move to front side. The manager was helpful and the dining rom staff were great. The breakfast included was very good. The location is great for view but not so convenient for walking. The pool bar was not open and it was hard to get towels at the pool. The hotel did arrange a very. Ice day cruise for us at a good price. Overall a good hotel but definitely room for improvement.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 8, 2012

it is near to the harbour where you board on a boat for halong bay tour. some eateries along the street.

room average. old decoration. lighting is a bit dim. limited tv channel. bed very hard. smooth free wifi in room.

breakfast is adequate just not much choice. the chef at egg station couldnt speak english and practice a poor attitude on customers' request, probably its communication failure due to language barrier?

Room Tip: ask for a bayview room instead of a hillview room..
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California, United States
1 review
3 of 5 stars Reviewed July 8, 2012

The first problem with this hotel is that there was no theme. It has a modern chandelier and leather couches around the columns and then someone stuck some giant porcelain vases by the elevator. The room they gave us was pretty smelly so they changed our room. We had the crappy mountain view but they were packed so we couldn't switch. Mr Canh, the trip advisor person there, arranged our Ha Long Bay tour for us. He said it would be 300,000 VND/person but the boat captain told us it would be 400,000VND/ person. We were pretty annoyed by that and that didn't include the taxi ride back from the boat dock. Later we wanted a car to Hai Phong and the hotel wanted to charge us 1,400,000VND. They lowered by 200,000 when we made a face. We got a ride back to Hai Phong for 653,000 VND from taxi, half the price the hotel quoted us. Get ready to get rip off in Ha Long. I understand, its a tourist area and everything is more expensive but they have a price for the international travelers and a price for the locals. We are American Vietnamese and if we spoke Vietnamese, they would give us one price but when we spoke English, they would add on a couple of 1000s just to be jerks. This is really not the hotel's fault, just a fair warning to travelers going to Ha Long. The only saving grace is the hotel had good food and large portions.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Top Contributor
157 reviews 157 reviews
57 hotel reviews
Reviews in 75 cities Reviews in 75 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed April 28, 2012

Huge rooms, beautiful view over the bay. Our last night in vietnam so went for the rooms with the view. well worth it. the junk tour ended just after lunch so we had plenty of time to sit and have drink and just gaze out over the bay. huge floor to ceiling glass windows. spacious rooms. hotel does get busy with tour groups so when checking out allow plenty of time to catch the lift and checking out. you may have to catch the lift up and then ride back down to the ground floor. it was very full when we were there and couldn't get the lift down as it was always full. plenty of variety at breakfast. dinner was fine also. not alot around halong at the moment but this will change with time. markets 10-15 mins walk down the road. also a handfull of restaurants and cafes but didn't go to any of these. pool was closed for renovation when we were there.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lakewood, Ohio
Top Contributor
109 reviews 109 reviews
38 hotel reviews
Reviews in 63 cities Reviews in 63 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 26, 2012

This is a very nice hotel, Did not interact with the staff so not sure how helpful they are but the rooms are large with Bay views. The beds are very hard. The breakfast is good but not great and the location is good, an easy walk to a number of great places to eat and to the night market for shopping.

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 26, 2012

We spent one night in an ocean view room at the Saigon Halong. The views were great in the afternoon and evening but by the next morning the visibility had reduced in mist. The hotel was clean and comfortable but the service whilst adequate was below that enjoyed elsewhere in Vietnam.

Room Tip: Definitely an ocean view room. The meal was only just average and the comprehension of staff was poo...
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saigon Halong Hotel

Address: 168 Halong Road | Baichay Ward, Halong Bay 8433, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Halong Bay
#4 Luxury Hotel in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Saigon Halong Hotel 4*
Number of rooms: 228
Official Description (provided by the hotel):
Saigon Halong Hotel is the biggest 4 star hotel in Halong Bay with 228 rooms. Hotel has 23 Villas out side the main building and 205 rooms in the main 15 story splendid building including 88 Superior rooms overlooking the mountains, 104 Deluxe rooms and 12 Executive Suites with balcony overlooking the Halong Bay. ... more   less 
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Also Known As:
Saigon Halong Bay

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