My friends and I were scheduled to arrive Halong Bay 2 days after typhoon haiyan hit the philippines. Of course we have to cancel our trip to Halong Bay due to safety reasons. But Novotel was very unreasonable, and refused to refund, or give us credit for future stays at Novotel.
They put their profits ahead of customer safety. I'm sure is a beautiful hotel, but I will never stay at another Novotel.
- Official Description (provided by the hotel):
- Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 214 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Ha Long Bay Hotel Halong Bay
- Novotel Halong Bay