I stayed here with my wife for two nights, we had never been to Vietnam before or any other similar places.
The hotel is great, fantastic location, big rooms, comfortable beds, decent bathrooms, excellent staff, free WiFi and a restaurant down stairs. The staff are so friendly, helped us with our bags, ordered a shuttle bus for our return to the domestic airport and the breakfast is good with fresh fruit, Vietnamese cuisine and a lady their cooks a mean omelette!
Its located on the southern side of the lake, within walking distance of the markets, lots of restaurants, the crazy house, cathedral, the main pagoda and flower garden. Probably need to hire bikes or taxi to reach the golden budda and valley of love though.
There are two negatives about the hotel. The shower is directly next to the toilet, so your toilet and bathroom floor get wet (nothing major). The other is that you can here the traffic going past, we slept perfectly fine though and didn't have a problem (it's likely you will hear the traffic no matter what hotel you stay in).
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