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“Good location near the lake....” 3 of 5 stars
Review of Empress Hotel

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Empress Hotel
2.5 of 5 Hotel   |   05 Nguyen Thai Hoc St | Lam Dong Province, Dalat, Vietnam   |  
Hotel amenities
Ranked #29 of 50 hotels in Dalat
Ho Chi Minh City, Vietnam
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Good location near the lake....”
3 of 5 stars Reviewed September 13, 2012

This hotel is situated up on a hill facing the lake and within walking distance to the markets and town centre. All rooms face the courtyard where you can sit and take in the view and enjoy the cool fresh weather. Just across the hotel by the lake sits the Blue Cafe (but decked out in purple!) which is a lovely place to have a relaxing cup of coffee....breakfast, lunch or dinner. We came here everyday as our breakfast at the hotel was not great - very simple and not a lot of choice, mainly cold Vietnamese food.
The rooms were surprisingly large, but very old, and in our case very dirty and damp - our bed linen were stained and feel we may have had a few bed bugs too....we were scratching all night!
Overall, an average hotel which needs updating and improvements on the general cleaniness of the rooms. Great location, helpful and friendly staff.
The hotel offers good tours and airport transfers. Correspondence via email was efficient and accommodating with many of our requests.

Tip: Remember to bring warm clothing to sleep. The weather at night can get very cold...especially for those whose bed is right by the windows.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 people have reviewed this hotel

Traveler rating
    3
    24
    15
    13
    7
See reviews for
8
26
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Seattle, Washington
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 2, 2012

Looking more like a small hotel in an Italian town, the Empress Hotel is a lovely choice for a stay in Da Lat.

The staff are lovely. It is within easy reach of the Crazy House, the market and the lake.

The only downside is the breakfast which isn't too great.

Make sure you visit the Linh Phuoc Pagoda - the most incredible architectural structure I have ever set eyes on!

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bunbury
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2012

This Hotel is in a wonderful location at the top of the lake and just around the corner from the markets, in this lovely quiet little city.
The staff speak ok English and were helpful.
Visit the Crazy House while here. We walked from this hotel.
The flowers and vegetable gardens are lovely.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2011

What I most like about the Empress Dalat Hotel is that it is a good value for the money and close to Dalat market which has lots of things to eat, see, and buy. The size of the our room at the Empress is alot larger than rooms at other hotels, while the price of our room is lower. For the most part, the hotel is nice and quiet, while the staff is excellent. But Dalat has lots of mosquitoes, should have mosquito nets.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alstonville, Australia
Top Contributor
56 reviews 56 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed September 6, 2011

The whole property is tired and run down, with old fittings and not well maintained - especially my bed. It was very musty and not fresh at all, and not very clean. The biggest problem was the overpowering smell of poor drainage. It almost made me sick many times.
Then the wifi closed down completely, with no explanation or apology.
The only saving grace was a nice breakfast. We left as soon as we could!

Room Tip: Avoid this hotel
See more room tips
  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crailsheim, Germany
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 18, 2011

Always difficult to judge a boutique hotel, as price and star rating don't completely match with standard hotels. Pro: stunning location above the lake, nice viewas. Spacious rooms and good bathrooms, though both are a bit dark - windows towards the stairway and not the open air. Good heating in rooms (really needed). Not so good: limited breakfast, much walking on the stairs, sometimes noise from the cafe part on the (lovely) atrium coming into the rooms.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almere
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2011

We arrived at the Empress hotel to find our room was dirty (hairs on the floor everywhere), the bathroom none to clean (detergent stains on the floor and rusted taps), no air-conditioning (contrary to what was advertised) and to top it off a totally rotten minibar fridge which almost made me vomit with the stench upon opening it.
The manager offered to upgrade us tot "the" suite, but we refused and had our travel agency get us a room in another hotel.
This place is supposedly rated at 3 stars, I'm not sure who rated it as such, but I can assure you he or she has never crossed the threshold!

Room Tip: Don't bother...
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  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Empress Hotel

Address: 05 Nguyen Thai Hoc St | Lam Dong Province, Dalat, Vietnam
Location: Vietnam > Lam Dong Province > Dalat
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #29 of 50 hotels in Dalat
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Empress Hotel 2.5*
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Also Known As:
Empress Hotel Dalat

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