The service and atmosphere of the hotel is great. But the simple necessities are lacking and the staff almost seem clueless to what they have advertised in their brochures.
Gym and pool services are said to be "available" but when i walked down to the basement where there were signs pointing me to those directions i didn't find anything. A lady that was in the massage place where the gym is suppose to be was clueless and said she never heard of those services. Kind of odd to have signs but the staff doesn't know of them.
The internet wasn't connected when i entered the room, the reasoning when i called reception was that some hotel rooms don't have wifi and the Ethernet cable were disconnected. Yet in the hotel description internet connection was a service that each room should have. Not a very good sign for people that want to use their own devices to connect to the internet.
The lightning in the rooms are very dim, so unless you prefer extremely moody and dim lightning then i don't recommend this place. The hallways are also darkened in some areas making entering the room difficult when trying to find the place to swipe your card.
I wouldn't recommend this hotel until they fix a lot of these small issues. Though the scenery and atmosphere is nice, its not worth the money. It is definitely not a 4 star hotel in my opinion.
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