I had the best possible time staying at Pacific Club and I cannot think of any faults or problems. The staff were friendly and helpful and their service was the best I have experienced in any hotel.
The food was varied, beautifully presented and cooked and reasonably priced. The room I had was very comfortable, with a view of paradise. Great TV, faultlessly clean room and serviced to the highest standard, even when I didn't vacate until after 2pm on a couple of days. I really cannot point to a single area where Pacific Club didn't exceed my expectations. I'm just a little worried that the word will spread and I won't be able to get a reservation in future! The Pacific Club definitely "goes the extra mile" for it's guests and I would not stay anywhere else in future.

My girlfriend and I booked this hotel based on the reviews and photos gathered on TripAdvisor, and it was a great choice!!

We stayed at the resort for a week in June, and booked our local travels via the resort. Staff from the reception, restaurant and driver were very friendly and helpful (esp. Ms Maew). And the facilities offered were fabulous. We used the facilities in the resort [the rooftop swimming pool, the jacuzzi, the herbal sauna, the gym and the ping pong table :)] and were very pleased with the quality offered at this value resort.

The only concern we believe its guest will be concern is its location. However, it actually created a plus and minus point for the resort.

Plus Point : It brought quietness to its customer cause its far from buzz (eg Patong) and it offers a beautiful view of the ocean and the mountains.

Minus Point : Going back late to the hotel is tricky as the route is dark despite effort put in to build lights along the road. However, this can be solved simply by arranging for transport at the reception.

And an unforgetabble incident would be the blackout occured on the fourth night due to a sudden but short storm. We left our room and were ushered down to the restaurant where candles were lit all around (kinda romantic). We must commend the efforts of the staff and Uncle Eric in handling the situation with such calm and candour.

Last but not least, we will like to thank Ms Maew for helping my girlfriend in giving me a Birthday Surprise (^_^). It gave us a sweet memory and an unforgettable holiday.

Most of the other reviews are spot on, this is a great hotel with wonderful staff. True, it's farther from town/beach than I had expected, but the walk isn't bad...just a few minutes. Only a problem if you want to be right in town or if you have difficulty with small hills.

Airport pickup was a breeze. After check-in, I went down to the front desk with some minor question or another (can't remember at this point) and ended up chatting with Eric for a few. He offered us a different room simply because he felt it would be a better location and setup, completely unprompted. Both rooms were great and we appreciated the gesture, but stayed put as we had already unpacked. My girlfriend and I headed down to the herbal sauna (quite an experience!) and ran into Eric and his wife and chatted a bit more.

Due to an iPod charging mishap, my clock got thrown off and we ended up at the rooftop pool absurdly early the next day. it must've been 9am when we started ordering drinks and "lunch" to the rooftop...I bet the staff were puzzled, but they came through. The food, pool, and view were great.

We had intended to head to Ko Lanta next, but it turned out the ferry wasn't running at low season. The staff was extremely helpful in working through options with us and getting us correct info to catch a bus/ferry combination to Ko Samui (our spur-of-the-moment next destination).

My Husband and I have just spent 10 Day's at this Fabulous Resort, and we certainly got a Lot More than we ever expected.

The Staff are absolutely Fantastic, very attentive to the need's of their Guest's. Our room was Excellent, we were on the fourth floor with an Ocean View and What a View!!!

But not as Good as the view from the Rooftop swimming pool, which is just the Best of Both World's. You get an Ocean view as well as a Glorious Mountain View.

The Breakfast's are plentiful and of an excellent standard, we ate most night's at the Resort and with each choice off the Menu the Food just got Better.

The Resort Owner's are always on site to lend a hand with anything you need, which makes a nice change from other Hotel's we have stayed at.

Thank's Eric we had a GREAT stay and we will be back very Soon.

Hope all that read this review find it helpfull.

Cheer's

Greg and Sharon ( Australia )