My boyfriend and I stayed here for 4 days and didn't want to leave!
We stayed in a deluxe (pool view) room which exceeded our expectations. 2 lovely pools with a swim up bar in each!
Staff were welcoming and helpful.
There were a few nice extras eg. fresh beach towels daily and free internet / wireless access.
I'm sure we'll be back in the future with kids in tow!

I loved this hotel, it was great! We had a pool access room and they were just to die for! The grounds were beautiful, the staff fantastic. There was really nothing negative at all, and I would stay there again in a flash!

For great value for money (we paid $92AU a night for our room) don't go past this hotel!

Our kids had the superior rooms, which were also fine.

The spa in the hotel is gorgeous, bit pricey, but worth a treat!

The restaurants were very reasonable and the food was great.

The location was fantastic, with shops, restaurants and beach within easy access.

Do yourself a favour LOL!

:)

We stayed here for 7 nights and it was very nice. We stayed in a deluxe pool view room and it was beautiful with a huge (bit too firm) bed, balcony overlooking the pool, daybed and decent bathroom. The minibar prices were very good and cheaper than the bars outside the hotel. The pools are lovely but in peak season I could imagine there would be trouble finding somewhere to lay - we however had no problem in this season. The staff were friendly and even surprised us with a birthday cake for my husband who had his 30th while we were there. Breakfast was okay; we didn't go hungry but found the selections fairly boring after about the 4th morning. If you like fried eggs though you will enjoy it as there was a never-ending supply of those. The air-con was effective but the room could be a bit noisy due to inconsiderate guests next door but this was beyond the control of the hotel. Location was great with a short walk to restaurants and the beach. The tour booking staff were not very friendly though and had a limited selection of tour brochures - best to visit one of the many tour desks on offer down the street. Free internet access on 1 computer was a good bonus and it wasn't too hard to grab 5 or 10 mins between teenagers wanting to play games or check their emails. On our last day we had to check out quite a few hours before our flight home and the hotel happily kept our bags for us and provided us with pool towels and access to a changeroom with a shower and towels for cleaning up at the end of the day. All in all, a great resort with great value at this time of year and I would recommend to anyone.

My friend and I shared a pool access room and it was just divine. We had twin beds that were extremely firm, however we just used that as an excuse to have multiple massages down the road. If you exit the hotel and turn right, you will come accross a road (where the Sawasdee village is located) where there is a whole strip of massage places. We loved Sabai Sabai 2 which was basically the first in line. My friend had her hair braided and they did a great job. The aroma oil massages were lovely, and the staff were really nice. We tried a few other places but this was our favourite.
We had a Thai massage at the Kata Palm spa which was very expensive. The massage was very professional, but I would avoid the pedicure. The woman doing my pedicure cut my second toe quite badly with a clipper and I have returned home with a scar to remind me. They still charged me for it and I was too exhausted to challenge them on that one.
On check in we were escorted to our room and the porter hung around so we tipped him 50 baht. He also gave us his lighter to keep so we could light our mosquito coil. You may need these as there are lots of mosquitoes.
There are tea and coffee facilities, but we had to go to the nearby 7-11 to buy fresh milk. On returning to our room the keycard broke in the door. The reception manager was visibly angry with us and blamed us for not using it correctly. A entourage of 3 other staff removed the broken card from the door with a smile.
Breakfast has a lot of variety, but the food was surprisingly bland. I had a staff member freshly cook my eggs for me as the ones in the bain marie sat uncovered for who knows how long.
Reception staff were indifferent, at one stage I turned to my friend and said "they hate us" and I really felt that they tolerated guests rather than welcomed them.We are 2 Australian woman in our 40's, very polite and friendly so I felt sad that when we returned to the hotel and greeted the staff, they barely bothered to even look up - except the room maids who were always friendly. Our room safe was broken, 4 requests later it was fixed.Room cleaning was good and timely. The cable TV was broken for most of the time we were there, but we really were not too interested in TV, preferring to explore and swim. It would have been good though if the hotel put up a sigh to inform guests.
Location was good, but the pool was the highlight. I swam one night in the moonlight and it was divine. The hotel tour staff were helpful and bargained the prices down. There are 2 computers with internet in the foyer. One keyboard was so well used that you couldn't see the letters, so as a non touch typer I found that a challenge.
The taxi at the hotel has fixed prices which seem to be the going rate, however 2 minutes down the road you can get it maybe 50 to 100 baht cheaper. If you want to go to a couple of places, consider hiring the driver for a few hours, it can save on individual trips.
Wherever you stay you must not miss the reggae bar (can't remember name) at the view point. Its about 10 minutes from Kata. The view at sunset is breathtaking and the cocktails are incredible.My Pina Colada come in a carved pineapple decorated with flowers and it was delightfully cold. We loved this place so much we returned on our last evening prior to flying home.
We would stay at the Kata Palm again for the pool access room - it was well worth it. If you like the beach its only a 5 - 10 minute walk past lots of shops, or around the concrete wall of Club Med. For 2600 baht a night we both felt it was really good value and had a memorable time for the 5 nights we were there prior to moving to Kamala Beach (Layalina).