We booked this as part of package and got a very good deal so muy expectations were low, I have to say I ws impressed when we arrived, it is modern with great surroundings and a very modern resort. This is a very good 4*but pushing it to call it a 5* however we did not pay five star prices so I was not dissapointed.
Very impressed with the size and ammenities in the room. Very clean and free wifi throughout the resort.
When we we there the resort was not full, had it of been I think there would be an issue with sun loungers as they were limited. Happy hour every evening is a plus point and defintley encourages you to stay by the pool and have a sun downer over looking the beach - great sunset.
Downside is that there were often power cuts which I understand on a semi secluded island however more frustrating was the frequency in which there was no water, after a day around the pool covered in sun cream all we wanted was a shower, ontwo occassions we could not shower at all this is not acceptable, everytime we rang the reception all we got told was it will be on soon.... not even an apology when we checked out.
We went to the spa, which was ok, no jacuzzi and the pool was very cold not really what I expected. The whole ambianece and service was not that of a 5* and it just cannot compete with the likes of the Hyatt, Mandarin, Shangri La, Ritz etc. Also during my treatment the most hiddeous and loud lawn mowing/strimming was going on just outside the window not at all relaxing and ruined the whole treatment. I complained about this but again nothing was done to placate me. I did not go back and was very annoyed as it is not exactly cheap.
The food is great the English Chef and his team ahve done a fabulous job creating a wide and tasty menu, we ate int he resort every night and were not once dissapointed.
Staff in the main were friendly. A map would have been helpful as the place is quite big. A few more things in the evning woudl be needed if you are stayiomg more than few nights. There are DVD's i the rooms but the avaialbilty and choice of films to watch was limited. Would cost very little to add some board games, cards etc to the reception area.
All in all I would say this was great value for money resort and I would definitely go back for 3 or 4 nights, any more is too long. Just don't waste you money on the spa!
- Official Description (provided by the hotel):
- The most exciting and unique Phuket resort, The Village at Coconut Island is the best place to enjoy your next holiday.With an excellent range of rental villas and hotel suites, matchless leisure facilities and a beachfront island location off Phuket’s east coast, The Village really is the most exceptional Phuket resort.44 beautiful pool villas with sea views116 luxury Jacuzzi suites500 metres of untouched island beachfronta complete collection of watercraftfun and exciting adventure activitiesrelaxed waterfront settingrestaurants, bars and shops onsite.On an island off Phuket, The Village enjoys undisturbed privacy and absolutely amazing views of Phang-Nga Bay.All this is closer than you think! Just 5 minutes on-board our private water taxi to the Phuket mainland. ... more less
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- Also Known As:
- The Village Coconut Island Hotel Phuket