I was on my own when staying here, and had booked a superior single room. The room was enormous, with a super king size bed, my own sitting and table and couch area, and a big balcony overlooking the pool and private beach. The room was on the 8th floor so the view was spectacular. No other buildings in the way between the balcony and the sea. The staff were all helpful, and most understand English. If they don't , they will always find someone close by who does.
I booked this as a hotel deliberately out of town, but it is a little further than you think, so be aware. The hotel does have a free transfer bus, but it is every couple of hours, and the last one back is from their sister hotel in the town at 0020hrs. The transfer is not far but due to traffic takes about 20/25 mins. The taxis don't want to go that far out but if you smile and haggle a bit, I found the best idea was jumping on the back of one of the official taxi mopeds which are much quicker and cheaper and the guys are good.
Overall, though, if you are looking for a great hotel, in a quiet area away from the town centre, with good facilities, you'll do well to beat this hotel.
Get a sea view balcony high up. The lifts are quick and always working so that's not a problem...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guest,
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Warm greetings and thank you for choosing in staying with us, as your second home here in Pattaya. We also thank you for having taken the time to share your feedback of your experience on Trip Advisor.
We are delighted to read that you were pleased with the features of our property. We also do take note of your added feedback with regards with our staff, we are regularly conducting language trainings and seminar to our staff for us to provide a superb customer service by understanding the needs of our guest.
Once again thank you and we hope you to see again the next time you visit Pattaya.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.