As a member of RCI, I was originally happy to find this hotel claiming being on Jontiem Beach. It is actually located in Najomtien Beach which is about 4.5 km from the center of Jontiem area. It is so far away that the public transportation is rarely available unless you walk between .5 and 1 km to get to the beach area. It is not rare either that in the evening when returning from the bar areas, the driver drops you at 1.5 km from the hotel with no other option than to walk. The beach in front of the resort is ok providing you are there at low tide otherwise you will be on the sidewalk.
We were staying in one of their largest suite with semi kitchen, dining area, living room, and 2 bedrooms plus water room. The rooms are spacious but need a lot of refurbishing. The living room is furnished with a red leather couch with 2 matching chairs and facing an old 18" TV with extremely bad reception. The chairs of the dining area would require some reupholstering. The bedroom were very comfortable and clean. I have to admit that the room service was doing a very good job.
The front desk staff in general is not very affable and not the most helpful either because they are not fluent in English or because they are simply more preoccupied by chatting with each other.
Security is definitely lacking. Doors going to balconies in the room cannot be locked. When you leave your keys at the front desk, it might stay on the counter all day unattended. One evening, I returned quite late and my keys was on the counter, no staff around with 3 other keys.
I did not used any of the facilities because I was warned early of the bad service and food at the restaurant it would be unfair to comment. I preferred going to the main beach so did not use the pool either. It was spacious but not well attended. Each time I was leaving, it seemed that the area was empty.
I found that even if the hotel is promoting wi-fi, prices were about 3 times more expensive than Internet cafe. Keep in mind that there are also lots of establishments that provide free wi-fi access.
I would not recommend this resort mainly for the remote location. Staff service is inconsistent: some were very helpful and others were lacking in efforts. The information desk was never attended and no one could really assist you on tours other that directing you to a table loaded with russian tours.
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- Also Known As:
- Sigma Resort Club Hotel Pattaya
- Sigma Hotel Pattaya