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“Disappointed” 2 of 5 stars
Review of Grand Jomtien Palace

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Grand Jomtien Palace
4.0 of 5 Hotel   |   356 Jomtien Beach Road | Pattaya city, Cholburi, Pattaya 20260, Thailand   |  
Hotel amenities
Ranked #71 of 388 Hotels in Pattaya
Vancouver, Canada
Top Contributor
106 reviews 106 reviews
95 hotel reviews
Reviews in 51 cities Reviews in 51 cities
226 helpful votes 226 helpful votes
2 of 5 stars Reviewed February 18, 2010

I have been to hotels all across Thailand the past 10 years and this is one of the worst hotels I have stayed in...

We stayed here during Chinese New Year and the hotel was completely full. The room we had (superior with a full beach view) had the most uncomfortable bed I have ever slept on. It was extremely old and springy. I felt like I was sleeping directly on top of springs. The room air conditioning didn't work well. With day time temps at 34C/93F, the need for a decent air conditioner is a must. The coolest our room got was about 30C/86F. This made sleeping very difficult to do.

At midnight on the first night, I got up and asked the night manager if we could change rooms. The only room available was a room with absolutely no working air conditioner (wouldn't even turn on). So we struggled through the night in a hot, muggy room on an old springy mattress.

The next morning I talked to the daytime manager and he managed to change us to a smaller room, but the air conditioning worked and the bed was slightly (and I mean slightly) better. To be fair, the manager was very friendly and understanding. It was during a major holiday and the hotel was full. Our new room, similar to our old room, was old looking and was in desperate need of renovation. The breakfast was average, at best.

Good things about this hotel are the pools and the view of the deluxe rooms. The main pool (called the Grand Pool) is quite large and nice. There are also 2 smaller pools available on the site as well. The deluxe room has a balcony with a sweeping view of Jomtien Beach. It is a great place to watch the sun set.

Grand this place is not. Palace it most definitely is not. I will never stay here again.

  • Stayed February 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 16, 2009

Fab clean rooms. Very helpful staff at all levels. Good breakfasts. 2 good pools. Lots of local shops and restaurants near by, Lovely local cafe by the tailors. Baht buses run regularly into Pattaya.

Fantastic Value.

Would definitely recommend it.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grand Jomtien Palace

Address: 356 Jomtien Beach Road | Pattaya city, Cholburi, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service
Hotel Style:
#43 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Jomtien Palace 4*
Number of rooms: 330
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Also Known As:
Grand Jomtien Palace Pattaya
Grand Jomtien Palace Hotel Pattaya

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