My wife and I have recently returned from our tenth annual holiday at the Royal Cliff. Over the past 10 years we have stayed at all but one of the Resort Hotels and Dined at most of the restaurants

Service at the Royal Cliff is exceptional. The management and staff always willing to go that little bit further to make your stay as enjoyable as possible.

The award winning restaurants are of the highest standard. The swimming pools are exceptional, especially the main pool where the staff do far more than is usually expected.

The rooms are well maintained and serviced to the highest standard

We spent a most enjoyable 3 weeks at the Royal Cliff and have no hesitation in recommending it to others.

Having been recommended to this hotel by Somsak Martin Frutin an ex-pat now living in a luxurious residence close by, I was favourably impressed by the beautiful flower lined driveway and security aspect and the welcome on arrival.
My mini suite boasted a huge bed and an elevated sitting room area with a slightly dated TV and a balcony with a view and sunsets which made me almost cry with delight.
The pool was extremely well organised and beautiful, I ate at several of the hotel's restaurants and never felt "on my own" because the smiling staff were attentive and charming.Food was good, too, One tip: hotel limo to town is expensive by Thai standards. Take free shuttle to gates and catch a local taxi for half the price. The soup at La Ronde next door was superb and surprisingly affordable, too. Like the best? This is for you. I'll be back.

This is a good 4 star plus hotel with very well trained staff and a reasonable restaurant / room service tariff. The buffet breakfast is a bit expensive but well worth the experience on at least one of your days stay. A basic but acceptable 'roughing it' breakfast can be had for 1 US$ on the beach at Super Sams or you can have coffee and toast by the pool for 2 US$.
The rooms are getting a bit tired now but the management are in the process of refurbishing them. The DVD Player hire is expensive and for the price of one nights hire you can go to the supermarket Tesco Lotus and buy a DVD Player and then give it to the maid when you leave.
We like this Hotel which is value for money.

This is a large hotel complex, and so large that I think it becomes impersonal. It is a 10 minute ride from the main Pattaya area, which is the reason why we chose this hotel not wanting to stay admidst what Pattaya is famous for, however, on reflection, the location is the worst thing about this hotel. Hotel is divided into four main wings, and we stayed at the Beach hotel in a sea view deluxe room.

The rooms were large, clean and serviced on a daily basis with towel changes twice a day. A courtesy trolly takes you around the hotel, which is fast, efficient and regular.

There are a number of pools within the complex (access depends on which area of the hotel you are staying in), and three childrens pools which were fine, although I felt could have been cleaned more frequently.

The maids and room boy cannot be faulted for friendliness and work ethic, however, this was not replicated throughout the rest of the hotel and in particular the reception area, and the staff at the panoramic restaurant where each request was met with reluctance (warming of milk for the kids.

I really liked the food at the Maharani (Indian ) restaurant, and Larn Thong (Thai) and prices were similar to back home.

The hotel used to have a "secret staff" entrance which allowed you quick and easy access to other shops, restaurants etc etc however this has been sealed to prevent hotel guests from eating outside the hotel, which means that you are only able to use hotel limousines to leave the resort unless you pick up a baht bus which is dropping others off. It also means that you have to eat at the hotel which can become quite pricey and the breakfast in partucilar does not represent value for money.

We found another way to access the small number of shops and restaurants adjacent to the hotel through the beach but this invl;oves a lot of steps and a steep climb too. The beach area is very small but not that much of an issue for us, as it served a purpose.

It is primarily because of the location that I would not stay here again, althopugh it is a nice enough hotel.