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“Get Wild in Pattaya” 5 of 5 stars
Review of Hard Rock Hotel Pattaya

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Hard Rock Hotel Pattaya
4.0 of 5 Resort   |   429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand   |  
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Ranked #19 of 387 Hotels in Pattaya
Certificate of Excellence 2014
Cebu City, Philippines
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Get Wild in Pattaya”
5 of 5 stars Reviewed April 12, 2014

get wild at the hardrock bar...great night of dancing and having fun...get drunk..great music...great company...fun..fun...fun..strategic location right by the beach in Pattaya...friendly staff...great service..

Room Tip: Would always recommend Hard Rock Hotels anytime
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear lihua020311,

Thank you for your very nice comments ! Look forward to rocking your stay once again soon.

Best regards,
Jorge
Jorge C Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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939 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Russian first
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English first
Hyderabad, Andhra Pradesh, India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2014

Hard Rock 'Rocks' in one word , our stay at HR was excellent we have completely enjoyed their services.
The pool was great the room had a nice view of the beach the breakfast (mostly american) was excellent.

Will definitely stay at this Hotel again.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear gm0606,

So glad you had an excellent stay. Please don’t hesitate to contact us before your next visit so we can make your experience even better.

All the best,
Jorge
Jorge C Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty, Kazakhstan
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed in this hotel for 2 nights on the way to and back from Ko Chang island. If I were to ever come back to Pattaya (which I dont want to visit ever again) I would stay in Hard Rock. It is a very nice hotel located right in the center by the beach (which we never went to, its too dirty). Rooms are pretty clean and comfortable, WIFI works in some rooms only but at least we had it. The pool area is very cool, they even have the fake beach which compensates for the real one across the street. Breakfasts buffet offers a good choice of pretty much everything you will want :)
Try to stay for a saturday, they have pretty fun pool foam parties every week!

Room Tip: take one with a sea view
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear Bala B,

I am glad you managed to enjoy the Hard Rock as part of your trip. Happy to hear you are recommending us, and despite your comments of not likely to return to Pattaya, do keep us in mind in case one day you do. Pattaya is changing fast, and for the better, and I’m confident you’ll have the opportunity to come back one day.

The best wishes,
Jorge
Jorge C Smith
General Manager
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Doncaster, United Kingdom
2 reviews
5 of 5 stars Reviewed April 6, 2014

Stayed in March 2013 and I could not have loved it more! The staff were fantastic!! After two days everyone knew my name and looked after me in every way.

The cafe was as expected and gave me the best options for a fussy eater, as I am.

Will return for another small break soon.

Thank you Hard Rock!!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Thank you Craig W!

Look forward to your return, and please let us know if we ca prepare anything for you in advance.

All the best,
Jorge
Jorge C Smith
General Manager
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Chennai (Madras), India
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 5, 2014

I have stayed in Hard Rock, Chicago, and felt a little claustrophobic. No such problems of space here. It's well-sprawled out, standing out majestically overlooking the Gulf of Thailand. Check-in staff - like everyone else, everywhere else in Thailand - are polite. But the process takes time.A Very large amount of time. In contrast out Marriott check-in in Bangkok took under 10 min. The rooms are good, clean, comfortable, though you'd be disappointed by the tv offerings. One good thing is that there is a good CD/USB player in each room, and the set rocks. The pool is huge, the gym good, the steam/sauna facilities nice., and the breakfast, ok (I saw only Pork, pork and more pork all three days for breakfast. No chicken, no fish). The air-conditioning can get a little cranky, and we are told this is because of a renovation going on. Oh yes, they need to definitely find someone better to supply their match sticks. The quality they have sucks.

Room Tip: The rooms farther away from the lift is the closest to the fire escape
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear RKR911,

Thank you for your recent stay, and I have noted your comments o the breakfast menu, check-in duration, TV selection and air-conditioning. I’m happy to say that we have since fixed the air-conditioning, We are also in the process of changing our TV programming, with a new offering and interface, and we should have this done by the end of this month. For the buffet menu, we will speed up the menu rotation as you pointed out and will look into the check-in delays. I’ll check on the matches too. But I am glad that overall, you had a good day and if there is anything we can do in advance of your next trip, please do not let us know.

Best regards,
Jorge
Jorge C Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siem Reap, Cambodia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 3, 2014

and I am not sure I would return.

Rooms are OK without being exceptional, breakfast also was not outstanding and the music early in the morning was headache-inducing loud. The one saving grace was the Hard Rock Café which still makes some damn good burgers (as they should be for the money they charge).

The location is great though.

Service was a little lackluster at times, especially at the front desk.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear Pittairis297390,

Thank you for your feedback. Glad you enjoyed the burgers. I’ll check on the music but only recently we have changed the music programming, and I am afraid you may have caught it in the transition period. You are right in that I may like rock, but early in the morning may not be the best time. I will look into your other comments about the front-desk service. Thanks for your feedback.

Best regards,
Jorge
Jorge C Smith
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tanjungpandan, Indonesia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 31, 2014

Hard rock pattaya is my 3rd try on Hard rock chain after hard rock bali and macau.. And the rock vibe is still there, on the decor and the atmosphere.

We got upgraded when we check in. The staff at receptionist is helpful and check in was fast.
The staff that sent our bag to the room (Kevin) is totally great, he did explain to us about attractions at pattaya and even gave me the map of pattaya when i asked him. And he told us about the jetski scam so we can avoid it.

The room is newly renovated i think and it has the hard rock-ish design and amenities. The room feels good and airy with the balcony, but the wardrobe section could be better as its stuck on the corner with little space left to put your clothes. The bathroom is kinda old and the sanitary ware at the shower area looks like they need a change.

Bed is comfortable, and room service is quick and delicious. Its our anniversary trip and the hotel staff put flowers and a plate of strawberry chocolates with a greeting card so big thanks for that.

The pool is great and the breakfast is tasty, loved the thai noodle soup there.
Location is quite in the centre of pattaya, near some night market and central festival mall and a lot of eateries nearby

The downside is, that the front lobby feels so hot even at night time, maybe its because pattaya is hot or the air conditioner need an upgrade. And while some staff perform great and helpful, some are just plain, even when i smiled at them and thank them for doing something, no facial expression or smile back from them.

Overall, stay at hard rock pattaya is recommended, especially if you already know what to expect from hard rock hotel chain cause this hotel is lived up to the expectation

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review, April 15, 2014
Dear Marwan1985,

I am glad you had a good stay and thank you for being a hard rock fan! It’s great that you did such a thorough review. Will check the bathroom fittings you mentioned look forward to you returning to us soon.

Rock on !
Jorge
Jorge C Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Pattaya

Address: 429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Pattaya
#10 Family Hotel in Pattaya
#11 Spa Hotel in Pattaya
#13 On the Beach Hotel in Pattaya
#16 Luxury Hotel in Pattaya
#17 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hard Rock Hotel Pattaya 4*
Number of rooms: 320
Official Description (provided by the hotel):
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more   less 
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Also Known As:
Hard Rock Resort
Hard Rock Pattaya

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