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“what a experience ged&rita lancashire” 5 of 5 stars
Review of Dusit Thani Pattaya

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Dusit Thani Pattaya
4.5 of 5 Hotel   |   240/2 Pattaya Beach Road, Pattaya 20150, Thailand   |  
Hotel amenities
Ranked #23 of 377 Hotels in Pattaya
4.5 of 5 stars 927 Reviews
lancashire
1 review
“what a experience ged&rita lancashire”
5 of 5 stars Reviewed November 6, 2013

For a long time I had wondered what a holiday in Thailand would be like ,so it was my friends wifes birthday and my wifes birthday both in October so off we trot to pattaya ,well what can I say the dusit thani was the cleanest place ever the food ,pool room attendant was all first class.i will surely stay again and hopefully very soon . I couldn't fault any of the service well done.we never mentioned the girls birthdays but on the day there was cards cakes fruit etc left in the room ,thankyou

Room Tip: visit the buffet barbacue
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 7, 2013
Dear Gerard,

Many thanks for your kind review and appreciative words. We are extremely happy and needless to say, most proud to receive compliments from satisfied guest as we strive to consistently meet or exceed their expectations.

Again thank you and we look forward to the pleasure of welcoming you back again in the near future.

With kind regards,

Neoh Kean Boon
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

Wonderful holiday in the Hotel Service was first class, Food was excellent and the BQQ was second to none absolutely fab. We have been coming to the Dusit Thani Pattaya for 18rs and it never disappoints. The staff make you feel special, and the pool boys take care of everyone. We come twice a year May and October and meet lots of friends, and have a bril, time. Once again thanks for wonderful holiday.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 7, 2013
Dear Merrilyn,

Thank you so much for your kind review and continuos support. We are very glad you had an enjoyable stay with us again It is indeed a great pleasure to receive compliments on our BBQ, food, pool and the service by our Team

We look forward to welcoming you back in May next year.

With kind regards,

Neoh Kean Boon
Resident Manager
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Redditch, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 2, 2013

I would like to thank all staff for yet another wonderful stay at the Dusit Thani, Pattaya. After 9 years, the hotel is as good as ever. Yes, there are people who bemoan the place saying that it is old & needs a facelift. The process of change is slow but it is most certainly happening, although I am not too sure sure about the new colour. The situation is just perfect and those who prefer more modern buildings, of which there are many, are welcome to go.
Once again - top notch.

Room Tip: Don't stay in your room for too long, you will miss so much. A/C is noisy but essential but you...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 4, 2013
Dear Paul,

Thank you so much for your appreciative words. It makes us extremely happy and needless to say, most proud to receive compliments from satisfied customer as we strive to consistently meet or exceed their expectations. Naturally, we look forward to the pleasure of welcoming you back very soon.

With kind regards,

Neoh Kean Boon
Resident Manager
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Brisbane, Australia
1 review
5 of 5 stars Reviewed November 2, 2013

Service excellent. Can't be faulted. Thai people had a way of making you feel special, as if you were the only one there.
We found Breakfast great with lots of variety. Even had salads, sushi, cold meat, cheese and crackers. We ate so much we didn't feel like eating all day. Pool service very good with towels and a cold drink being constantly bought around. Location was at quiet end of Ocean Road, which suited us with taxi trucks outside resort. We could get to all the shops for 20 Baht each (each way). Over the road we walked out gate for foot massages, reflexology and facials. All cheap. foot reflexology 350 Baht and pedicure and manicure 200 Baht. Close to everything by taxi truck. WE paid tor a "Red Hop off Hop on Bus"to take us to a few sights. We found this a waste of money. Better to take taxi truck. We went to stay at Dusit 24 years ago and were expecting the Resort to be a bit tired. It has been carefully looked after and still looked new, obviously modernised and fresh. We were not disappointed at all with our stay at Dusit Thani. Loved the total relaxation, facials and massages.


Room Tip: We had a garden room. Sea View would be better. We had a bath over shower. I believe that you can a...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Skoosh

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 4, 2013
Dear Carol,

We cannot thank you enough for your kind words and we are indeed gratified to learn of your positive stay experience. I will definitely share your gracious compliments with the Team who will surely be delighted to have delivered to your expectations.

Looking forward to the pleasure of welcoming you back again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
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Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 1, 2013

From the moment we arrived to the moment we left, I could not fault one member of staff. Everyone was incredibly helpful, polite and always friendly. The facilities at the hotel were also very good, both pool areas were extremely clean, we'll managed and well staffed. Also both offered stunning views out over the sea. The hotel bar had a great live band playing, and the bar staff were very helpful in finding space for our large group. Also, the cleaning staff were incredibly efficient and well worthy of the plaudits.
I would highly recommend his hotel to anyone visiting Pattaya, the service and quality is outstanding. I paid for the sea view room and it was definitely worth the upgrade, the views from my balcony was stunning.
Thank you for making my stay one to remember and I truly hope to return in the future.

Room Tip: Seaview, 7th floor
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 4, 2013
Dear Valued Guest,

Thank you very much for the review and we are all delighted you had an enjoyable stay with us.

It is indeed a great pleasure to receive your compliments on our service quality, room, entertainment and hotel facilities, and we look forward to welcoming you back soon to Dusit Thani Pattaya.

With kindest regards,

Neoh Kean Boon
Resident Manager
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Tirana, Tirane, Albania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 1, 2013

very satisfied from the location, the service and the food! every night they organised something live in the bar! the breakfast was so rich and fresh with different continental menues! the rooms were spacious and quiet! everything was clean and very safe!

Room Tip: choose the rooms with balcony!
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 4, 2013
Dear Erion,

Many sincere thanks for your review and recommendation, it is very much appreciated.
We are very happy that you enjoyed your stay with us and abviously look forward to welcoming you back during your next visit to Pattaya.

With kind regards,

Neoh Kean Boon
Resident Manager
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birmingham
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 28, 2013

After many visits to the Dusit over the past 12 years this is the first time I was not really happy.
My Sea view room was really a hedge/path view with the sea in the distance,It was also a interconnecting room,these rooms are not soundproofed very well at all,and I was woken many mornings by the shouting child in the next room.My Housekeeper was however excellent and always had a smile.The renovations to the pool look good but the bathrooms are very poor with cracked tiles and a generally dated feel to them.

Room Tip: Avoid a interconnecting room if you want to sleep past 8 am
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  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, November 2, 2013
Dear Brummie Gary,

Thank you very much for positng your comments on our page. I am sorry to read that the room you were assigned was below your expectations. My sincere apologies for that.

However, had we been informed of your displeasure during your stay, we would have done our utmost best to try and move you to an alternative room, to make sure you had a pleasurable stay, I do regret that we were not given this opportunity to make it right during the time of your stay with us.

I look forward to have the opportunity of welcoming you back and to make up for some of the unfavourable impressions you have experienced.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani Pattaya

Address: 240/2 Pattaya Beach Road, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Pattaya
#8 Romantic Hotel in Pattaya
#16 Business Hotel in Pattaya
#17 Spa Hotel in Pattaya
#17 On the Beach Hotel in Pattaya
#20 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Pattaya 4.5*
Number of rooms: 457
Official Description (provided by the hotel):
Description: Dusit Thani Pattaya enjoys a five-star status and the resort hotel presents a luxurious blend of city comforts and beach relaxation for individual travellers, business executives and family holidaymakers. It is a very short distance to the many family attractions in the resort city including parks and gardens, cosmopolitan dining as well as diverse and upscale shopping venues.It has three restaurants - Cascade Restaurant is located near the main lobby overlooking the hotel’s Atrium and waterfall. The Peak fully justifies a claim to being Pattaya’s finest Chinese Restaurant offering an excellent Dim Sum menu for lunch and a la carte menu of Chinese cuisine. Choice food in more casual surroundings is offered at The Bay, where the best Italian cuisine is served and the most famous weekend dining in town (Saturday Night BBQ Buffet) is held. Dusit Gourmet Bakery offers a wide variety of gourmet snacks, pastries, cakes, ice creams, teas and aromatic coffees. Dusit Shop has gift items and Thai souvenirs and the Jim Thompson, tailor shop and jewelry store are also worth a visit.These perfectly complement the 457 Deluxe and the new Club and Club Grand Rooms and Suites of the environmentally-friendly hotel. ... more   less 
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Also Known As:
Dusit Thani Pattaya Hotel Pattaya
Pattaya Dusit Resort
Dusit Pattaya
Dusit Resort Pattaya
Dusit Hotel Pattaya

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