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“lovely hotel” 4 of 5 stars
Review of Pattaya Marriott Resort & Spa

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Pattaya Marriott Resort & Spa
4.5 of 5 Resort   |   218 M.10 Beach Road, Pattaya 20260, Thailand   |  
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Ranked #24 of 375 Hotels in Pattaya
Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“lovely hotel”
4 of 5 stars Reviewed March 1, 2014

this hotel is a lovely place to stay from the ideal location right in the centre of the resort,but whilst in the hotel & grounds realy quiet. the main resort which is verry buisy is right outside the hotel & the beach is across the road from the rear entrance to the hotel.the standard of clendliness & attention to detail is exellent.
all the staff are extreamly frendly verry helpfull & will do anything to ensure your stay is as good as possible.this includes the onsite security.
the food is verry good and constantly replenished (buffey) the only thing i found wrong with this hotel was the price of the drinks, a coke was 110 baht around the pool + 10 % service charge outside the hotel a coke costs 30 - 50 baht.
all in all this hotel is a lovely & tranqill place to stay.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Virgin Holidays

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at Pattaya Marriott Resort & Spa, responded to this review, March 2, 2014
Dear john I,

We greatly appreciate your review of our resort and are delighted to see that you found our team where always on hand to ensure your stay was as enjoyable as possible. We like to refer to our pool area & surrounding garden as an 'oasis' from the hustle & bustle of Pattaya and nice to see you have enjoyed this as well.

We all look forward in having the opportunity to welcome you back in the near future.

Warm regards
Matthew Fryar
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Pouch Cove, Canada
Top Contributor
112 reviews 112 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

I am embarrassed to writing a review so long after the wonderful time and all the effort shown by Sujitra Boonla (Kat) at the Marriott. I was traveling with friends one of whom is a big Marriott points collector and I know was very demanding. Kat was most gracious under his assault for more. I got a fabulous virtually brand new room on the pool level close to the beach exit. I loved it. My amigos were in a much larger suite above me with a deck overlooking the scene and beach. It's decor was a dated Las Vegas lite but they enjoyed it too. The pool is large with a swim up bar which provides great mojitos daiquiris etc. and neither the pool or the bar were ever crowded. Kat also assisted in directions and recommendations for around town. The club room was not a patch on The JW Marriott in Bangkok but still excellent though crowded with old people, like me. Thanks again Kat and apologies for my tardiness. Will see you again next year.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at Pattaya Marriott Resort & Spa, responded to this review, March 2, 2014
Dear JBOTR,

Thank you for sharing with us your appreciation for Khun Kat during your stay with friends last year. Khun Kat is one of our star performers and I am sure she would like me to express her thanks. We will make sure she recieves your recognition.

We are glad to see that you enjoyed your room and as part of our ongoing upgrades to the resort we look forward in bringing in more changes this year.

We look forward in welcoming you back very soon.

Warm regards
Matthew Fryar
Director of Operations
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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 26, 2014

Hotel looks as if new..... It seemed that renovation had been done recently. Food is excellent with well spread breakfast. The pool looks very nice and clean. The bar, the lobby, the poolside are nice places to spend time. The location of the Hotel is in the heart of the city..... Only the room service needs to be quickened....

Room Tip: Pool facing rooms are the best.....
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at Pattaya Marriott Resort & Spa, responded to this review, March 1, 2014
Dear PreetamMahadik,

Thank you for sharing your review with us and we are delighted to read that your stay with us was an enjoyable one. Your feedback regarding our room service is much appreciated and we have shared your comments with our team for their immediate attention.

We look forward in welcoming you back in the near future.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2014 via mobile

Newly renovated 5* hotel. Though the facade looks simple the rooms inside are fresh off the oven. Has a nice pool and a poolside bar! The restaurants are nice and its bang in the middle of the city. Theres a mall right next to it having the 'Ripleys believe it or not' museum and Hot Air Baloon rides. The HOHO bus also starts from there and its 5-10 mins from the Walking Street. Though its not on the beach road, the rooms on the 9th floor and above have a sea view. And the staff is very helpful. Even though there may be language issues they earnestly try to to help you. From the bell boy to the receptionist and the waitresses in the restaurant, they go out of their way and always with a big smile! Just how you imagined Thai people would be.
The only issue was that for the valentines weekend it jacked up its prices to double while we had booked 2 weeks early($265). Then 3 days before the weekend it offered last minute discounts of 35%($170) which were not offered to us. Thats bad policy.

About Pattaya:The sleaze in the town gets a bit too much but if you see without the harsh glasses you realise its more of a retired europeans getaway for companionship.

  • Stayed February 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at Pattaya Marriott Resort & Spa, responded to this review, February 22, 2014
Dear ManuKaushik,

Thank you for sharing your review of your recent stay with us.

We are proud to read that you have found our team to epitomize 'Thai' hospitality throughout your stay and that our location enabled you to explore Pattaya within steps of the resort.

Your feedback regarding our rates is appreciated and I will personally investigate why there may have been a rate difference between your Travel Agent and our own website as this should not be the case.

I do hope that we have the opportunity to welcome you back in the near future and again thank you for your review.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2014

Very nice staff, however hotel need major renovation, rooms and public area are run down. . Also bed was very hard, as if you are sleeping on the floor, asked concierge to move us to another room however he told us same mattresses in other rooms. They have put extra bedding to make mattress softer but didn't really help. Breakfast excellent very good variety of Asian , Indian, American cuisines.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review, February 11, 2014
Dear AlenaSydney,

Sunny greetings from Pattaya Marriott Resort & Spa.

Many thanks for sharing your review of your recent stay with us. We feel very happy to learn of your satisfaction regarding our staff and our breakfast.

Your feedback relating to our bedding & renovation is greatly appreciated. We have completed the complete refurbishment of our garden wing rooms in late December as part of our ongoing property maintenance program.

We do look forward in having a further opportunity to welcome you back to the Pattaya Marriott and please feel free to contact me at such time.

Warm regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
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Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

Nice hotel location in the heart of town.Friendly and helpfull staff.Rooms are clean but need to have some decoration.Unique swimming pool.Lobby is another good experience...If you need shopping you are right in there.Walking street is within walking distance is an advantage...A stay is a nice experince..

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review, February 7, 2014
Dear Cepglx,

Sunny greetings from Pattaya Marriott Resort & Spa.

Thank you kindly for your recent review.

We are thrilled to learn that your recent stay with us met your expectations; and that we were able to deliver a great hotel experience for you.

Our resort team are always at your service and look forward to welcoming you back in the near future.

Warm regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2014

We stayed at the Marriott hotel, Pattaya for four nights in November,2013. The hotel has the best location in Pattaya with openings on either side, beach road as well as the front side with all the shops lining the area.

The hotel is next to the biggest mall in Pattaya with an inside entrance opening right into the mall. We had a great time visiting all the attractions in the mall and shopping every evening.

The staff is extremely courteous and I was upgraded to a sea facing room on arrival. The view from the room was amazing. The pool was clean and my kids had loads of fun playing around the pool area.

The rooms are clean but need some up-gradation. The breakfast is excellent with a good spread and some amazing juices for a fresh morning start. All in all a great place to chill and and extremely courteous staff, will definitely visit again.

Room Tip: Sea facing room on higher floor
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review, February 7, 2014
Dear Soodgaurav,

Sunny greetings from Pattaya Marriott Resort & Spa.

We thank you for sharing a very nice review.

We are delighted to read that your stay with us met your expectations, especially for mentioning our property, location, facilities, professional customer service and that you found all the nearby amenities within walking distance, to be most convenient.

We look forward to warmly welcoming you and your family back soon.

Kind regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pattaya Marriott Resort & Spa

Address: 218 M.10 Beach Road, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pattaya
#4 Top resorts Hotel in Pattaya
#15 Spa Hotel in Pattaya
#16 Family Hotel in Pattaya
#16 On the Beach Hotel in Pattaya
#19 Luxury Hotel in Pattaya
#22 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pattaya Marriott Resort & Spa 4.5*
Official Description (provided by the hotel):
Pattaya Marriott Resort & Spa is a tropical oasis in the heart of action. This luxury resort in Pattaya city center faces the sea with the beach just a few steps away. The resort is next to the Royal Garden Plaza with its arrays of shops and restaurants.Located in Pattaya city center, Pattaya Marriott Resort & Spa overlooks the beach and the Gulf of Siam. It is 150 kilometers south east of Bangkok and a 90-minute drive from Bangkok International Airport. ... more   less 
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Also Known As:
Marriott Pattaya Resort And Spa
Marriott Pattaya Hotel Pattaya
Pattaya Marriott

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