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“American menu” 5 of 5 stars
Review of Hard Rock Cafe Pattaya

Hard Rock Cafe Pattaya
429 Moo 9, Pattaya Beach Road | Nongprue, Pattaya 20150, Thailand
+66 38 428 755
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Ranked #51 of 586 Restaurants in Pattaya
Price range: $15 - $60
Cuisines: American, Hamburgers, Steakhouse, International
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Description: Considered Asia's premier beach, Pattaya is a perfect relaxation getaway. With all the sea sports you can imagine (except surfing- the waves are too small) like windsurfing, sailing, para sailing, and fishing, this beach is a one sun, sand, and surf stop. Only 147km from Bangkok, Pattaya's nightlife is full of hot spots like the Hard Rock Cafe. (Remember while visiting Thailand, public display of affection and nudity at beaches are offensive. Darn, huh?) So after soaking in the glorious sun take some time off at the Hard Rock Cafe Pattaya, where you can grab some classic American fare and browse the best rock 'n' roll memorabilia collection around. We are located on the beachfront of the Hard Rock Hotel. Come check out our magnificent sea and mountain views.
Turkey
Senior Contributor
43 reviews 43 reviews
16 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
“American menu”
5 of 5 stars Reviewed September 27, 2012

When you arrive Thailand you must know the restraurants which serves Europen, American and Turkish menus.
One of the best menu for EU, American and Turkish citizens is this restaurant.
When we have been there they have had a open buffet which includes roast veal, meat balls, salat bar, chicken menu..
My friends and i very liked this restaurant.

  • Visited October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matty c, Manager at Hard Rock Cafe Pattaya, responded to this review, September 29, 2012
Dear Atdemiray,

Thank you for your comments on Hard Rock Cafe Pattaya. We are very delighted that you enjoyed your visit to the cafe.
It seems that you visited the cafe with A Turkish group, that had set buffets in the cafe. Please be aware that these can be arranged for set dinners or lunch in the cafe. At all other times we serve our all American fare from the Eats menu.

Rocking Regards

Matty Carley
HRC Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

Visitor rating
    101
    75
    39
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Bristol, UK
Top Contributor
318 reviews 318 reviews
143 restaurant reviews
Reviews in 86 cities Reviews in 86 cities
214 helpful votes 214 helpful votes
“Just OK”
3 of 5 stars Reviewed September 9, 2012

Nice enough, but better quality elsewhere in Pattaya. We had pulled pork, and beef brisket. The brisket wasn't really brisket more just think sliced roast beef but it did taste great. The pulled pork tasted funny and had too much vinegar on it. Not sure if they just dropped the vinegar on it, or measured the sauce components incorrectly but either way it shouldn't have tasted like it did. We had potato skins to start and they were a bit tough and overcooked (like they'd been cooked twice, then reheated, cooled and reheated again).

I did see some nice burgers coming out, so maybe thats the way to go. Service was good and price was as you'd expect for a 'brand' restaurant in Pattaya but clearly more expensive than most places in Pattaya but I thought pricing was about right - its just the food they need to sort out.

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matty c, Manager at Hard Rock Cafe Pattaya, responded to this review, September 29, 2012
Dear Judith,
Firstly sorry for the quality of food you received on your last visit to Hard Rock Cafe Pattaya. Please be assured that I have passed your comments on to our Kitchen manager and he is currently investigating and re-training the staff. So that we are serving what is expected. For the Pig sandwich we do have a choice of either pig sauce or BBQ sauce. Some people find the pig sauce quite strong. But as with all comments we will double check that we are using the current recipe.
We would like to thank you for leaving your comments, As we use these as a tool to ensure that we are always serving fantastic food.
Please do let yourself known if you are visiting the Pattaya cafe again, And i will arrange dinner for you on our behalf

have a Rocking day

Matty Carley
HRC Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, Nepal
Senior Contributor
21 reviews 21 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“The HRC was one of the best places to eat in Pattaya !”
5 of 5 stars Reviewed September 2, 2012

I've been to several HRC's around the world and found them to be very different. The HRC in Pattaya however is one of the best I've been too. The food was teasty, and the service was outstanding. My waiter (i forger the name ) treated me like a long lost ferz. I stayed 7 days in Pattaya. The HRC was one of the best places to eat I found during the whole time there.

  • Visited October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matty c, Manager at Hard Rock Cafe Pattaya, responded to this review, September 3, 2012
HI Thomas,

Thank you for posting your review on Trip Advisor.
We are happy to hear that you had a great time when you visited the cafe.
We will share your comments with all of the band members here at the cafe.
We looking forward to seeing you again in the near future

Matt Carley
Cafe Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
edinburgh
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“What a Great Band”
5 of 5 stars Reviewed September 1, 2012

We went to the Hard Rock Cafe in Pattaya last night , their new band was great inside , out side they had another band with dancers for a special Issan Charity Night bringing the North East of Thailand to Pattaya .. which was in aid of charity so well done Hard Rock ..

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Senior Contributor
23 reviews 23 reviews
9 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Expensive and not really Hard Rock”
3 of 5 stars Reviewed August 19, 2012

The Band is not really great, it is my personal feeling, and the food is average. The Burger was not tasty the fries were not fresh made the coleslaw a joke.I have been to a lot of Hard Rock Cafe's around the globe but this was the poorest I have ever been. The staff was not attending at all and showed no interrest into the guests. Please send the staff to the Hard Rock Cafe in KL or Mumbai there the Food and Service is outstanding. Maybe it is a Thailand problem for Hard Rock because also the Hard Rock Cafe in Patong (Phuket) is not great.

Visited July 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matty c, Manager at Hard Rock Cafe Pattaya, responded to this review, September 3, 2012
Thank you for your recent review. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests.

Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that our service fell short of our usual high standards and failed to meet your expectations.

I would like to extend an offer for you to join us again so that we can renew your faith in our brand and make up for the negative experience. Please contact me at 089 248 4171 or by email: hrcmgr.pty@hardrockhotels.net so that I may arrange a table in advance of your next visit, and please fill free to call for me on your next visit so I can personally talk to you and thank you for helping us get this problem sorted out.

Again we apologize for any inconvenience we may have caused and I hope to see you in the Hard Rock Cafe Pattaya.

Matt Carley
Cafe Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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