Well this is the second year my girlfriend and I have stayed in the Pullman, we had been that impressed with it last year.
This year it was even better, the Lanai decking has been replaced with a much better quality surface and the sunbeds have also been completely replaced with new ones and there are more of them so plenty to go around, the older ones have been used for the beach front which is also better than least year.
The staff as ever are a happy lot who are always smiling and can never do enough for you, there are some new members of staff one of which is Marc who has recently joined the hotel and deserves a mention, professional, polite, discrete and yet genuinely friendly. I felt we could go to him for anything, keep up the good work. Dmitry also deserves a mention professional and genuinely friendly, nothing is too much trouble. Thank you.
The food as ever is lovely, we spent more time in the hotel this year and had many meals in house, at lunch and especially in the evenings. The bbq nights are great, as is the seafood also do try the "you choose it we cook it night" this is a menu of ingredients you choose and let the chefs bring together a lovely Thai dish for you.
To great us in the mornings for breakfast was the Lovely Lek who is always smiling and up for a laugh, we upgraded this year to an executive club suite which was perfect. With the "club" upgrade came the use of the Sunset lounge for breakfast (great if you like your breakfast early) and tea etc throughout the day, also a "cocktail" hour in the eves. All the sunset lounge staff are fantastic.
This is the thing with this hotel the staff make you feel at home, unlike some other hotels I've stayed at in Pattaya where you just feel like a paying guest and the staff can seem false and insincere. Most of the staff in this hotel are genuinely friendly and make the stay so pleasant.
On this occasion we didn't use the spare so cannot review that.
We are already looking into returning again in 2014.
Upgrade the room to enjoy "club" extras, well worth it if you drink wine.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guest,
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We would like to thank you for sharing with us and to all fellow travelers about your experience at Pullman Pattaya Hotel G.
Your compliments were passed to Marc and the rest of the team and ensure that they are praised for their hard work and commitment. There is no better satisfaction than knowing that we were able to exceed your expectations.
Guest feedback enables us to continually review our service delivery and standards and make changes wherever possible. I am delighted that you were very satisfied with the hotel services and the update of the hotel facilities.
We look forward to welcoming you back to Pullman Pattaya Hotel G very soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.