First let me say that this is quite a nice hotel. My room had very good air con and a fan over the large and comfortable bed. The room also has a 42 inch TV with 68 channels, many of which are in English. The bathroom had a good shower with excellent water pressure. Everything was cleaned daily, the chambermaid never knocked on the door asking to clean the room, just every time I went out if at 9 am or slept late and left at 1pm upon my return the bed was changed and the room cleaned !. The hotels location is not really done justice by its web site. I was expecting a bit of a trek down a dark Soi (small street) just of the busy nightlife of Walking Street. The Soi is actually quite well lit with several food stalls open 24/7 and there are always quite a few people around. From turning into the Soi, which has a large bar playing live music on the corner to the hotel is 50 yards. Despite is very central location I suffered no noise whatsoever in the room. I stayed on the 3rd floor, the rooms on the ground floor are the cheapest and are located along the corridor to the lift. I would avoid these rooms. All the staff were very friendly many with a fair knowledge of English.................. However.................. The hotel offer a discounted rate for stays of 28 days I contacted them and asked what price for 27 as the return flight I had was only 27 days from arrival. They responded quickly and was quoted the 28 nights discounted rate for 27 nights ergo 27/28ths of the rate. Great I thought as they were being flexible I also requested their airport pick up taxi service a rather expensive 1200 or 1250 Baht, again the responded quickly and long story short I was met at Bangkok airport and delivered to the Hotel. Alas upon my arrival the price they quoted had increased !. "No you stay 27 nights not discount must pay daily rate or you pay for 28 nights for discount". I produced a hard copy of THEIR email confirming THEIR quoted price to no avail. So I ended up paying for 28 nights but only had the room for 27. The sole reason for booking 27 nights was so I could use the hotel as a base whilst traveling around Thailand. I went to Phuket for a few days and a few other places as well. I didn't mind paying for the room and not staying as I could leave what I didn't need in it. Its just the principle of being quoted one price and having it increase on arrival. The amount of money is irrelevant the principle is not. As I had already given friends and family the address and contact details of the hotel prior to departure from the UK I made a judgement call to bite the bullet and pay more than they had quoted. In different circumstances I would have refused and walked away. Without the initial (and subsequent) feeling of being ripped off on arrival I would have happily given this hotel the full 5 stars. I would advise anyone wanting to stay in a safe, central and remarkably quiet location in Pattaya they consider this hotel but don't believe any emails they send offering a better price than their website quotes as they will not abide by them. If they had just been honest at the outset this would have been a glowing review, despite what I have said would I stay there again ? the answer is possibly but only for a few nights at the daily rate though so there are no "misunderstandings"
Not the ground floor ! and don't expect a view unless you like brick walls. 3rd floor was very q...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.