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“Nice Hotel...” 5 of 5 stars
Review of Grand Hotel Pattaya

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Grand Hotel Pattaya
3.0 of 5 Hotel   |   103 Moo 10, Soi 14, Beach Road, South Pattaya, Pattaya 20260 , Thailand   |  
Hotel amenities
Ranked #121 of 377 Hotels in Pattaya
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice Hotel...”
5 of 5 stars Reviewed April 29, 2014

I was traveling solo. I stayed there for 4 nights in April-2014. It was great. I had sea view room on 8th Floor. Nice view from balcony. You can enjoying few drinks with view. Its right in the center of party place - walking street so if like quite time dont book lower level rooms. I dont mind noise as I have very sound sleep. Great place if you traveling solo and like to party.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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49 reviews from our community

Traveler rating
    8
    24
    13
    2
    2
See reviews for
1
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • English first
  • French first
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English first
manchester
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 26, 2014

Yes it s off walking street so what did I expect ?? Live music 20 mtrs away till 6 (SIX) in the morning.?? Then around 7 the bin men followed shortly after by the sound of bottles being chucked into a bin for what seemed like ages. Bad ?? It gets worse !!! At 8 o clock the hammering and drilling began.When I commented to the only member of staff one morning I was ignored and he went back to his PC screen .I approached another member of staff to commenthe hammering,he said "construction" for a year now.I about tand asked him if I could talk to the manager, you guessed it ..he pointed to the guy on the PC. I wanted to ask why when I booked there was no mention of ongoing construction. I left the hotel and booked in elsewhere. The room was typical budget hotel except the bathroom mildew and the A/C was inneffective and noisy

Room Tip: Go somewhere else
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  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2014

Clean, Spacious, Friendly Staff.
Very reasonable price for the 4 days we stayed. You cannot ask for better location. It is not super luxury but very clean and staff understand english enough to be very helpful. I have read the reviews here about the hotel and I can say it is really a single mans hotel. The breakfast i found plentiful, the waitress and waiter were extra extra helpful. The concierge were assistive and helpful. Internet is free and works in room and in lobby (different passwords for both). The only downside is the drainage in shower. it floods the bathroom and took a while to disappear.
There is safety deposit box in room and at reception. I felt 100% safe in this hotel with my belongings and the maids were always visible and I left small items out as a test and nothing went missing. Music plays until 5 a.m. in walking street, but it is very mute and i quite enjoyed it. I will stay here again as it is so close to everything.

Room Tip: Ocean view if you like to see pattaya from above. Shower taps do give ample hot water, just an art...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed February 23, 2014

A hotel at the beginning of walking street. Near to action but yet able to enjoy some peace at night. Was staying at the 9th floor. Room roof was leaking air con water. Immediately given a replacement room. Free WIFI and coverage was decent. Limited choices for breakfast but it was adequate. Very friendly staff. I feel safe in the hotel. Overall a delighted and satisfying 2 nights at the hotel. Will definitely recommend the hotel to my friends and will return with my friends soon!

Stayed February 2014, traveled with friends
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Chennai (Madras), India
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 19, 2014

If only the employees of the hotel can gear up adequately, this hotel could be a real star! Here's my review:

Reservation - Easily done through Wide Discovery. Got an immediate confirmation.

Confirmation - Wrote to the hotel 3 times for a confirmation to their email id published on their website. Go no answers.

Location - As good as it gets. On Walking Street

Check-in - An absolute disaster. Booked double rooms and got twins. When pointed this out, I was told `Now you listen to me...this is what we have got'!!!! Paid up THB500 as key deposit which was not mentioned to me during the reservation. The staff of this hotel is downright rude and unhelpful.

Shown to the room - Was led to a room which was made up to accommodate an arriving guest. But after closing the door behind me, found many belongings and a bag belonging to someone else. When I contacted the front desk, I was told that they have checked me into an occupied room and offered another room immediately. Totally unimpressive.

Room - The only good thing about the hotel. Good size, good linen and amenities. They even had a `French Letter' as a part of their minibar offerings. Clearly they are not kid friendly.

Breakfast - OK. Didnt write home about it.

Check out - As rude. No checking satisfaction. I gave them the room key and my deposit was flung across the counter. They told me that the customer of the occupied room which I was first given had complained about missing things and charged me with having taken them. They even mentioned that they had seen it on their CCTV. When I dismissed this and challenged them to call the police for verification, they beat a hasty retreat and said `Ok...No problem. A bunch of thugs, they were!

On the whole a good product let down by some rude and inefficiency staff. Will I stay here again???? You must be joking......................

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porbandar, India
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2014

The hotel was centrally located near all the happening area and the beach road. I got sea-view room. The view from the room balcony was excellent. The reception staff was also helpful and housekeeping staff also clears rooms on the time. Must Stay Here !

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

We were looking for a hotel near the Walking Street. Found this one online. Great location, you walk out the front door and you are on the Walking street. Only issues I had were that my friend and I reserved two King bed rooms and when we arrived they said they only had one available. They put me in a double room first night ( hardest beds ever!!). After complaining in the morning they put me in a King bed facing the Walking street. The room was incredible, marble floors and recently updated. Make sure you request the eighth floor even room numbers. These rooms have the best view and were all recently renovated. I would definitely stay at this hotel again. Seems to be geared towards Indian customers but everyone working was really nice and helpful to everyone.

Room Tip: Choose eighth floor even number rooms ( best views of Pattaya sign and recently upgraded)
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Pattaya

Address: 103 Moo 10, Soi 14, Beach Road, South Pattaya, Pattaya 20260 , Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #121 of 377 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Pattaya 3*
Number of rooms: 80
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