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“Average Hotel” 3 of 5 stars
Review of Citin Loft Pattaya

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Citin Loft Pattaya
3.0 of 5 Hotel   |   177/3 Moo 9 Nongprue | Banglamung, Pattaya 20150, Thailand   |  
Hotel amenities
Ranked #170 of 377 Hotels in Pattaya
Bengaluru (Bangalore), India
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Average Hotel”
3 of 5 stars Reviewed March 3, 2014

We booked the room through Agoda.com. The booking was smooth. The hotel is on bylanes and took us some time to find way while reaching this place. The checkin was very slow and we had to wait almost 1 hour in the lobby before we got our room. The room was pretty big, basic but clean. The bathroom appeared clean on first look but stinked. They claim to have Indian food for buffet breakfast and lunch/dinner as well. But the taste as well as variety is bad. For that kind of bad buffest breakfast it was pretty pricey as well. A far better place to have Indian food is Palmleaf opposite Alcazar show. The staff at reception is really not warm. They hardly smile as if it costs them money to smile. Overall since we didn't spend much time in Hotel the exp was not too bad but there is hardly any amenities to keep you in Hotel besides a swimming pool and Spa. My wife tried their Spa and got some aches after that, so looks like the therapists were also not professional.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermaAjay, General Manager at Citin Loft Pattaya, responded to this review, March 29, 2014
Thank you for taking your time and reviewing your recent stay with us here on Tripadvisor.

Any feedback is important to us in order to see if we are on the right track or what we can improve.

All the hotels check in time is 2Pm and check out time is 12noon so that must be the reason otherwise if the room is available we give the rooms to our guest and don’t want them to wait in the lobby. Our restaurant serve only American breakfast with the variety of food as we receive guest from all over the world,

We don’t have indian buffet for lunch and dinner we are serving only A La Carte and we do have a room service to order ,we have specialized indian chef who cook indian food ,its nominal prize compare to other indian restaurant.
Please accept my deepest apology for the discomfort caused by the cleanliness issue.

We value loyal customers very much and would be pleased to welcome you back at our hotel.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    105
    141
    76
    40
    37
See reviews for
83
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13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
bangalore
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 3, 2014

The location of this hotel is not brilliant but manageable. The beach is just a 12 minute walk. Citin loft has a specialty Indian restaurant but i have not tried it. The rooms are very large and acceptable for the rate they charge. The breakfast is below average but you can survive on bread/butter/jam and eggs. Few maintenance issues will surely occur during your stay for example your tub and wash basin may have hot water but not your shower area and vice versa. Mr Verma, the G.M of the hotel really looked after us very well and sorted issues instantly. A"Big Thank you" to him.

Room Tip: All rooms are similar.
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  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermaAjay, General Manager at Citin Loft Pattaya, responded to this review, March 29, 2014
Dear Sir:

We very much appreciate your comments regarding your stay at Citin Loft Pattaya. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goa Velha, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

I along with my wife had stayed in this hotel in Jan 19-22 this year. We had a lovely stay. The hotel is well located with clean and spacious rooms and could easily visit most of the attractions of pattaya by walk. The hotel has a fine restaurant which serves Indian food also, if you are not keen on experimenting with Thai cusine. The travel desk at the hotel is very helpful and can arrange all your transport requirements including bookings for various shows. However, the tickets in underwater world in Pattaya rates are cheaper by about 15% if taken through a local guide (Our driver volunteered to be our guide in this case).
The hotel rates include breakfast and they have a reasonably good spread). The front desk was very helpful. The senior management of the hotel is Indian and that is the best part of the hotel. They were very helpful and did go out of the way to make our stay comfortable. Probably for that reason, the hotel had predominantly Indian guests.
Overall a very good experience and strongly recommended for anyone planning to visit Pattaya. I had booked it through booking.com.

Room Tip: the rooms in the older section seemed more spacious than the newer wing.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermaAjay, General Manager at Citin Loft Pattaya, responded to this review, March 28, 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Citin Loft Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are pleased to learn that you enjoyed your stay and that the location, guest room, Restaurants ,Travel Desk facilities and features made your stay a memorable and enjoyable experience .We are glad to know that you found our Travel Desk and the Front desk very helpul. It is such a pleasure to receive such positive feedback

Once again thank you and we look forward to welcoming you back to Citin Loft Pattaya soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014 via mobile

The hotel is really nice.The location was near to walking street.The rooms are clean and big.it has nice breakfast..it has two swimming pools.It has nice atmosphere.i have never seen a hotel like this.it has everything.every facility you just name it and the hotel has it..the food is really tasty.the fragnance of the hotel will make u go crazy..its a guest free hotel that is a major advantage of this hotel

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermaAjay, General Manager at Citin Loft Pattaya, responded to this review, March 28, 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Citin Loft Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are pleased to learn that you enjoyed your stay and that the Hotel,location, guest room, facilities and features made your stay a memorable and enjoyable experience. We are glad to know that you liked our hotel food and the fragrance . It is such a pleasure to receive such positive feedback

Once again thank you and we look forward to welcoming you back to Citin Loft Pattaya soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014 via mobile

The hotel is very near to beach. Staff is very supporting. Services are excellent n prices are very good. Managers are very helping n provide excellent services. The arranged many outside services for my convenience. Overall great services.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
5 of 5 stars Reviewed February 8, 2014

i stay in citin loft pattaya in the month of jan 2013 for five days the room were comfortable the family suite was very large and very comfortable with small pantry. the indian staff was very friendly and smilling. nicely breakfast. food was good. only little far from walking street overall was great to be at citin loft pattaya.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermaAjay, General Manager at Citin Loft Pattaya, responded to this review, March 28, 2014
Dear Valued Guest,

Warm greetings and thank you having chosen Citin Loft Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are pleased to learn that you enjoyed your stay and that the guest room, facilities and features made your stay a comfortable and enjoyable experience. We are glad to know that you found our staff very friendly and smiling , we will surely share your feedback with our staffs. It is such a pleasure to receive such positive feedback

Once again thank you and we look forward to welcoming you back to Citin Loft Pattaya soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blagoveshchensk, Russia
1 review
1 of 5 stars Reviewed February 2, 2014

Do not recommend!
Dirty! The room had not been cleaned 5 days!
The staff is awful, the requests are not responded as promised that all correct and will give prizent as alcohol but it did not happen!

Only pleased with dining room and her staff!

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Compass Hospitality

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citin Loft Pattaya

Address: 177/3 Moo 9 Nongprue | Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #170 of 377 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Loft Pattaya 3*
Number of rooms: 141
Official Description (provided by the hotel):
A new hotel located in the heart of downtown Pattaya with great value of money. Located 10-15 minutes walk to main beach, shops, dining and entertainment destinations. Citin Loft Pattaya offers spacious rooms decorated in a modern understated Thai motif, with relaxing overtones. All rooms feature balcony, modern amenities, and complimentary internet access. ... more   less 
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Also Known As:
Citin Loft Pattaya Hotel Pattaya
Citin Loft Hotel Pattaya

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