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“nice hotel” 4 of 5 stars
Review of Holiday Inn Pattaya

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Holiday Inn Pattaya
4.0 of 5 Hotel   |   463/68, 463/99 Pattaya Sai 1 Road, Pattaya 20150, Thailand   |  
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Ranked #10 of 384 Hotels in Pattaya
Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“nice hotel”
4 of 5 stars Reviewed yesterday NEW

stayed here for work occasion, the room is quite clean and i'm very like with its balcony which you can enjoy the scenery.
wifi is good but TV channel is not that good. restaurant served so many good food and it taste great as well.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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728 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the hotel for 6 nights and this being my 4th stay at the hotel. I Must mention one of the hotel, I always look forward to go back to. Hospitality at it's best, Check-in and check-out was easy with minimal wait time,great location to stay, genuine care and hospitality from the staff, excellent food and beverage (I would say the best in pattaya). Service with a smile at all outlets. Loved the dining experience at the Terrazo restaurant . The staff was polite, courteous, attentive at all times, and recommended good dishes on the menu. I dined 4 times at this restaurant and the offerings were consistent each time. One must try the crisp pizzas and the best mojitos I have tried in a long time.

Awesome breakfast spread each day at the East cost kitchen,which made my day.
My review wouldn't be complete if I don't mention about the deli experience at flow, and one cannot count the vast variety of choices available, good sandwiches and pastry selection available.

My room was a good size,clean and comfortable and housekeeping does an amazing service each day to clean it.
Highly recommend this hotel for its hospitality, Rooms and F&B.

Overall a great stay and look forward to be back soon.




Stayed January 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 5 days ago
Dear Yoginder R

The team at Holiday Inn Pattaya would like to thank you for taking out time to review us. Thank you also for your generous words. We have shared this with our team and it will go a long way in motivating us to try even harder to make our hotel truly A GREAT HOTEL GUESTS LOVE !

Its great that you have found our service and standards to be consistently at high levels. A feedback like this one coming from you, who has stayed here 4 times does mean that we are doing well and doing it right.

Thank you once again and we look forward to welcoming you back at Holiday Inn Pattaya in near future.

Kind Regards
Sarad K Upadhyay
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staying in the Holiday Inn for two weeks, and I really love the place. What makes this hotel special is in my opinion the people that work here. Everybody I met, from the people by the door taking your bags, reception, pool guys and the personel working at "terrazzo" (which serves great food!) are super friendly!

The rooms is good, booked a sea side room, worth the extra i think.

Free wifi if you have an ihg membership, so opt in on that :)

Two minor downsides:
No bath in the room. I tought i booked an upgrade with bath, but no. Probably an fault with expedia.

The wifi....i have an ihg membership so its great, but if you don't you pay something like 600~700 bath, thats way to much

Still staying for a few days, if i would return to pattaya i would book here again (maybe the executive tower, since that pool looks superb) :)

Thank you, personel, for the kindness!

Regards, room 1602 :)

Stayed January 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 5 days ago
Dear Bart O

Thank you for your feedback. Its really great to have you with us and the team is delighted to know that you are impressed with our service and standards.

Regarding the use of pool, guests staying in either of our two towers have access to both the pools. I am sure you will find some time to explore all the facilities that lie in both the towers and we hope you will enjoy.

We are happy that you have opted to become a member of our IHG Rewards club and are enjoying free wifi and other benefits. You would agree that becoming a member is very easy and its free. All our IHG rewards club members get these benefits through out the world at all IHG hotels.

Since you are still staying with us, I have sent you a small note regarding your bath tub comment. I look forward to discussing that with you in person.

We wish you a comfortable stay for remaining part of your stay here at Holiday Inn Pattaya.

Kind Regards
Sarad K Upadhyay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel too much but only one thing Is very bad about this hotel they don't give wifi for free and everything is fine and executive tower is awesome I spend 4 hour on the executive tower room was fantastic very good view we did not get ocean view room but still very good will visit next time..this hotel only thank you

Stayed January 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 1 week ago
Dear Safal J

Thank you so much for taking out time to review us. Feedback from our valued guests go a long way in motivating us as well as enabling us to make things better at our end.

Regrading your feedback on free WiFi, may I just inform you that WiFi is free for all our IHG Rewards Club guests - anywhere in the world across all IHG hotels. The membership is free and it only takes a few minutes to enroll. Apart from gaining points from your each stay, the loyalty program also offers you a host of other benefits. Kindly let us know next time you visit us and we will be happy to assist you with that.

Thank you once again for your generous words and the team looks forward to welcoming you back at Holiday Inn Pattaya in near future.

Kind Regards
Sarad K Upadhyay
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

clean and pretty rooms, nice pool landscape. Right at beach road, so you are right where you need to be in Pattaya. And rather you like american, italian or thai food, you have to see the terrazo/havana restaurant

  • Stayed January 2015
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 1 week ago
Dear Patta_tom,

Thank you for your feedback and we are happy to hear that you liked our location, rooms and restaurants at the hotel. Your feedback means a lot to us and ones like yours really motivate us to perform even better.

Thank you once again and we hope to see you soon.

Best Regards
Sarad K Upadhyay
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would like to thank all the staff all the staff especially Mr. Santipong and Ms. Indhira for the best hospitality service they give and I will be repeated guest in Holiday Inn Pattaya because of the service I saw from them.

And also all reception staff and bell captain they welcome you with a lovely smile I really like it.

Stayed January 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 1 week ago
Dear Fahad A

Thank you for such a wonderful feedback. We have shared your praise for Ms Indhira and Mr Santipong with them and they are delighted to know this.

Its really great to know that you will be visiting us again. We look forward to that.

Kind Regards
Sarad K Upadhyay
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

first of all you should know that there are two buildings for holiday inn Pattaya on building is on the pattaya Bay which is the old one and the other building is the behind the first one which is a new building and also all the rooms sea view. In my opinion the second building is very very nice.
Like:
1- Rooms are very big and very well furnished.
2- Bathrooms are very clean and big.
3- Room view is marvelous on pattaya bay
4- the pool is very well designed and in high floor overlooking the pattaya bay.
5- Breakfast is very nice and good selections
6- staff were very nice and Know about pattaya very good.
7- I liked the elevators was very fast as i was in the 23rd floor.
Dislike :
the hotel was very crowded on my last day and there was not enough clean towels and the staff offered me a used one , but the total experience was excellent and I highly recommend This Nice Hotel. please note that free wifi is only available for IHG members.

Room Tip: High floor
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnPTY, Manager at Holiday Inn Pattaya, responded to this review, 1 week ago
Dear Young P

Thank you ! Its nice to hear that you had a great stay with us here at Holiday Inn Pattaya. We regret the inconvenience caused to you due to the rush on your final day. We sincerely appreciate your feedback and will take this up internally to ensure this doesn't happen to any of our guests in future.

We look forward to welcoming you back in near future.

Best Regards
Sarad K Upadhyay
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Pattaya

Address: 463/68, 463/99 Pattaya Sai 1 Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Pattaya
#5 Spa Hotel in Pattaya
#6 On the Beach Hotel in Pattaya
#7 Luxury Hotel in Pattaya
#8 Business Hotel in Pattaya
#20 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Pattaya 4*
Number of rooms: 367
Official Description (provided by the hotel):
The Holiday Inn Pattaya is ideally located along the bustling beach on Pattaya 1 Road. We are approximately 90 minutes from Suvarnabhumi International Airport, and about 100 minutes from Bangkok.Our brand new hotel offers convenient access for both business and leisure travelers. Visit Wat Yarnna Rangsee Buddhist Monastery, Nongnuch Tropical Garden or experience the Sriracha Tiger Zoo.The Holiday Inn Pattaya is just the place for you. The guest rooms and suites are stylish and the furnishings are complete with balcony and ocean views. We provide recreational facilities like fully equipped gym, two outdoor swimming pools, and high speed internet access. Relax and unwind at the Tea Tree Spa offering a wide range of treatments. For those traveling with children, we offer our unique Kid Suites and Kids Club.Come and experience Pattaya at Holiday Inn Pattaya! ... more   less 
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Also Known As:
Holiday Inn Pattaya Hotel Pattaya

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