Firstly let me say that Dusit D2 was one of my most favourite hotels, the standard of rooms and helpful staff made it a joy to say here.
But its all changed...... I stayed here over the New Year period, and as the previous review states the hot water in the hotel stopped working, instead of telling its guests, the hotel left you to find out by yourselves, the result was me having a shower in disgusting brown water. I complained and was told that the hotel had been aware of the problem for some time, and that was it!
My duvet had blood on it from a previous guest, again I complained, and again nothing.
The chair in my room broke during my stay and it took 6 staff to look at it, before deciding to bring an new one.
The little gifts left on your pillow during turn down service have now gone.
The A/C in the room stunk really bad, again i complained, and the result, some air freshner was put in my room to hide the smell !
I have since emailed the management of the hotel and the response.... A standardised email response saying that my comments would be reviewed.
Does this hotel really have manangment? do they care what us guests think?
A once brilliant hotel is now terrible.
- Official Description (provided by the hotel):
- Hotel Baraquda Pattaya, a hip boutique hotel located in the heart of Thailand's bustling Pattaya City, is joining Accor's MGallery Collection of unique hotels. This hotel is dedicated to the lifestyle of modern travelers with a signature design of "modern nautical cool". Located on Pattaya's colorful 2nd Road, Hotel Baraquda Pattaya is a calm sanctuary with an easy access to the beach, shopping and entertainment centers. The facade and interior of the hotel reflects a devotion to bold and contemporary designs, while unique personalized services are provided to enhance each individual stay. Hotel Baraquda Pattaya is comprised of 72 thoughtfully-designed guest rooms and suites, each with a balcony overlooking the unique fish-like, blue mosaic pool. ... more less
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