Firstly let me say that Dusit D2 was one of my most favourite hotels, the standard of rooms and helpful staff made it a joy to say here.
But its all changed...... I stayed here over the New Year period, and as the previous review states the hot water in the hotel stopped working, instead of telling its guests, the hotel left you to find out by yourselves, the result was me having a shower in disgusting brown water. I complained and was told that the hotel had been aware of the problem for some time, and that was it!
My duvet had blood on it from a previous guest, again I complained, and again nothing.
The chair in my room broke during my stay and it took 6 staff to look at it, before deciding to bring an new one.
The little gifts left on your pillow during turn down service have now gone.
The A/C in the room stunk really bad, again i complained, and the result, some air freshner was put in my room to hide the smell !
I have since emailed the management of the hotel and the response.... A standardised email response saying that my comments would be reviewed.
Does this hotel really have manangment? do they care what us guests think?
A once brilliant hotel is now terrible.
- Official Description (provided by the hotel):
- Created with the new generation of discerning business and leisure traveler in mind, the DusitD2 Baraquda Pattaya is an urbane fusion of contemporary Thai style and dynamic global chic, ensuring its young and successful guests remain cool and connected throughout their stay in this lively Thai resort town. Inspired by the brilliant blue-jeweled hues of the sea, the imaginative international design team from dwp Thailand has accentuated DusitD2 Baraquda Pattaya with clean, cool lines that flow through appealing shapes and textures, highlighting the refreshing themes of crystal clear water, sea breeze and sparkling sunlight – a thoughtful, uplifting and relaxing natural ambiance that imbues this desirable new destination with a dynamic sense of serenity and boldness. With only 72 rooms and suites, guests are guaranteed that personal touch. State-of-the-art accommodation ensures complete privacy but with a window on the world – should it be required: panoramic flat screen television, cable TV, CD, DVD and that essential iPod dock come as standard in all rooms. Complete connectivity is also assured with dual phone lines with voice mail, a data port connection and both high-speed broadband and wireless Internet access. More than just a hotel in the center of town, the DusitD2 Baraquda Pattaya is the center of town – the hip place to be. Just 90 minutes drive from Bangkok, DusitD2 Baraquda Pattaya is located on Pattaya 2 Road in the heart of this lively 24/7 city, with easy access to the beach, entertainment district, department stores and the cafe scene – for those able to drag themselves away from the happening hospitality at Pattaya’s funkiest kid on the block. ... more less
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