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“Good hotel” 3 of 5 stars
Review of Best Bella Pattaya

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Best Bella Pattaya
4.0 of 5 Hotel   |   38/32 Moo 5, Pattaya-Naklua Rd | Na Kluea, Banglamung, Pattaya 20150, Thailand (Formerly BEST WESTERN Pattaya)   |  
Hotel amenities
Ranked #99 of 387 Hotels in Pattaya
Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 21 cities Reviews in 21 cities
73 helpful votes 73 helpful votes
“Good hotel”
3 of 5 stars Reviewed December 5, 2012

To start with if you wanna stay in the limelight and want to feel the pattaya night life this hotel s not for you it's a 25 min walk to walking street pattaya and about 15mins to any restaurant close buy it's in a peaceful location a bit in but the ocean view rooms are worth.Staff is rude

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review, December 24, 2012
Dear 'Irfanind',

Let me start by thanking you for your review regarding your recent stay at BEST WESTERN Pattaya.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely,
Guest Relations Manager
BEST WESTERN Pattaya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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201 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Thane, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2012

I along with familly stayed at this property for 2 nights during 12th - 14th Nov 2012. Though I reached the Hotel very early around 6 a.m in the morning whereas My check in was at 2 p.m. The staff at the recception really made us feel comfortable and allotted us the room at the earliest possible time.

Rooms are elegant and cosy. Breakfast spread is quite satisfactory, The free wi-fi requires a special mention here and the free internt access at the reception lobby.

A good hotel I would say.

Room Tip: Opt for higher floor rooms, you can get some good sea view
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review, December 25, 2012
Dear 'palani g',

Thank you very much for taking the time out of your busy schedule to write such a complimentary letter. We are extremely happy that you found our service satisfactory and had enjoyed the hospitality of our hotel. I am passing on your comments knowing that it will serve as an inspiration to our staff to continue giving their best in attaining service excellence. Together with the whole team of BEST WESTERN Pattaya, we look forward to welcoming you again in our hotel.

Sincerely,
Guest Relations Manager
BEST WESTERN Pattaya
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 28, 2012 via mobile

Well i stayed in 2 bedroom apartment , ocean view . Room very good and clean .
View nice .pool is under renovation till 10 oct.check in fast and no bell boy to help
Luggage to the room.breakfast good.
Checked out at 2:15 pm and they charged 200 bhat per hour for late check out. Check out time is 10 am ( ha ha ha )Be ready for this bcoz seems to be their main source of income.
Dont gave relief in checkout time and charged 400/ which seems to me a ripping of.location from dolhpin round about to hotel is about 600 m and very dirty and smelly road.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 20, 2012

Stayed in this hotel end of Jine this year. Quite good hotel for stay. Not something that I want to spend my time all day. If you stay in this hotel then we have to spend our time outside of the hotel. Cleanlinness of the hotel especially room need to be improved. Food at breakfast is OK, not great but considering the price is OK.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 18, 2012

Location is Ok (500 M approx from main street).
WIFI : Good/Stable and Fast enough.
Breakfast : Good/Variety, Quality was Okay.
Pool : Nice/its Out door.
Front Desk Staffs were unfriendly.
Room was perfectly dirty. a lot of hair and bad smell on the pillow and bed.
I Pay 2,000 Baht for this hotel, I could vote 5 score if they are 500 Baht a night. (very disappointed).
I saw previous reviews about noise in the middle of the night and unfortunately it is completely ture.
I would not recommend and never return to this Hotel. and also never for best western.
Special trip: Check in time at 14 PM / Check out time at 10 AM (not 12.00) be aware

  • Stayed September 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2012

We stayed here in June end for three days in pattaya. Its a very nice hotel, clean rooms. It is around 200 meter far from main road (from where you can get transport) to visit pattaya, but there tuk tuk service is very good.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review, September 8, 2012
Dear Khun 'manishknows', Thank you so much for posting your comments here in our page. I am pleased to read your positive review about our hotel. I will gladly share this with our team knowing that it will serve as an inspiration to continue giving their best in attaining service excellence. Together with the whole team of BEST WESTERN Pattaya, we look forward to welcoming you again in our hotel.
Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2012

Wonderful clean hotel with friendly staff and spacious room. This is with out doubt the best hotel i have stayed in the 24 years i have been coming to Pattaya. Will definitely be coming back. Well done to all the staff and management what ever your doing keep doing it.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review, August 16, 2012
Dear 'darren081165', On behalf of BEST WESTERN Pattaya team, thank you so much for choosing to stay at our Hotel and for taking the time out of your busy schedule to write such a complimentary review. I will gladly share your compliments with all our team knowing that it will serve as an inspiration to continue their efforts. We strive to ensure each and every guest's experience is satisfying and we are extremely happy that we had met your expectations. We appreciate your patronage and we look forward to welcoming you again at BEST WESTERN Pattaya! Sincerely, Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Bella Pattaya

Address: 38/32 Moo 5, Pattaya-Naklua Rd | Na Kluea, Banglamung, Pattaya 20150, Thailand (Formerly BEST WESTERN Pattaya)
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Best Value Hotel in Pattaya
#52 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Bella Pattaya 4*
Number of rooms: 94
Official Description (provided by the hotel):
Discover the newest Best Bella Pattaya! This is a new, modern hotel with state-of-the-art facilities and typical Thai tradition hospitality. We are conveniently located near the heart of Pattaya City. Experience the modern and a high quality of room facilities with an inspiring ocean and pool view. We are located within a walking distance to Pattaya Beach, shopping areas, entertainment shows and a few minutes to the pedestrian street. The hotel provides various types of services including free Wi-Fi/LAN Internet access within the hotel and other Thai hospitality services. ... more   less 
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Also Known As:
Best Western Pattaya Hotel Pattaya

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