This 'resort' is horrible.
1. we booked the Villa Suite but got a different suite (which was too small). Got NO compensation for that as it was not booked directly through the resort but through expedia (what??).
2. The room was furnished nicely enough but there was dirt EVERYWHERE you looked.
3. The water that came out from the faucet and bathroom was yellow colored and the hose was too short.
4. The restaurant was disgusting (everything from the tables through the silverware and the food itself). at one point we ordered a Pizza and when it came to the table we noticed that it was cold. The waiter touched the cheese (!) with the back side of his finger (!!) and went to reheat it (!!!). The breakfast buffet wasnt much better.
5. the manager tried to compensate us with dinner coupons to the same restaurant (see above).
the pool was nice enough (although ALL the towels show significant wear and tear).
the staff was nice.
it is in the heart of Chaweng so no need to taxi anywhere
there is a very good supermarket close by.
Chose a different place.
- Also Known As:
- Al`s Hotel
- Al`s Hotel Koh Samui
- Als Hotel Koh Samui
- Als Resort Koh Samui
- Reservation Options:
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