We stayed at Ban Laem Sai recently and it was amazing! Upon arrival, we were greeted with a signboard displaying our name at the lobby. It was unexpected and pleasantly surprising. They served us cold drinks and towels then took us on a tour of the resort on their golf buggy. The lady who checked us in also came into our room to show us where everything was located. We booked the Chalet Jacuzzi and it was amazing! I highly recommend this room. It is very spacious and nice. Jacuzzi is great!!! Balcony is big and bathroom is huge, with separate shower and bath. A plate of fresh fruits were placed in our room when we arrived. Every night when we were out for dinner, they turned down the bed. Breakfast was very delicious and the view was excellent. Service was good, staff very attentive. They are friendly and greet you if they pass you on the pathways. They provide free shuttle to Chaweng and back from Chaweng 3 times a day BUT you need to book 2 hrs in advance. We did not use this service but paid for the hotel taxi service. To Bophut and Fisherman's Village cost 400 Baht and to Chaweng it was 500 Baht for one way. Normally coming back from Bophut costs 300 Baht for taxis and for pick-ups that are converted to taxis, it is only 100 Baht. When we were walking along Fisherman's Village, they stopped and asked if we needed a ride. We took an umbrella from our room with us to Island Safari as it was raining but we forgot to bring it back. The resort did not even charge us! Wonderful service. We planted a plant from our room in the resort grounds and they took pics and made it into a postcard and CD for us. Unfortunately, we forgot to bring it back but the resort called us the following day and informed us they were posting it to us. They are just fantastic!! Thank you for making our holiday even more wonderful!!

We have stayed at Ban Laem Sai two years in a row. It is a wonderful place to stay and relax after a long trip. We stayed here before moving on to the islands.

the service here is amazing. You feel so welcome, and everyone is tending to your every need.

the room we had both years was a jaccuzi/balcony-room. A huge room, with a king size bed. The second year they even wrote "welcome home" in flowers on the bed for us!

the bathroom is huge as well, with a walk in shower, and a lovely bath tub.

On the balcony, the viewis amazing - and laying therein out jaccuzi, watching the sunset - i have no words.

the place has a wonderful restaurant. they even have a great wine-list, something you wont find everywhere in Thailand.

The pool and the privat beach at the location is also kept perfectly clean and nice.

I will most likely come back to Ban Laem Sai, and I will recommend everyone else to do so as well.

It is not a place to stay for many weeks, as it will be a bit boring in the long run. But for a romantic getaway, ot just a few days relaxation, it is perfect!

This hotel is incredible value for money and was at the very top end of 4 star hotels. We stayed in a Garden villa which was beautiful and very spacious with a massive bathroom. The surrounding grounds are lush and green and the positioning of the hotel is perfect as its about 10 minutes from Chaweng and away from the main road so is very tranquil. The pool isnt the biggest but we always found that most people went to the beach so there was plenty of room around the pool. The staff were fantastic and were only too keen to help. We had a slight problem with our room on one night so they moved us straight away without any fuss. A big thankyou to the kind staff who helped make our stay very special.

I would definitely recommend this hotel if your coming to Samui and want relaxation.

Other reviewers had said it all. This is a great resort in any way. Outstanding service and nice rooms. The pool area is beautiful and it was no problem getting a sunbed whenever you wanted one. 2 large pooltowels and comfortable sunbeds.
The hotel is situated at the end of Maenam beach, the bad news is that the water because of the tide and corals is not clear so it is no good for snorkelling. The good news is that the beach is practically deserted.
The hotel bar/restaurant is pricey in thaiterms and all prices are subject to 10% tips and 7% tax. There is a small supermarket on the road from the hotel to the mainroad, 300 meters on your left hand side where you can buy water/beer/soft drinks very cheap.
Right next to the hotel restaurant there is a beach restaurant and 75 meters further there is one more, and they make great food for lunch/dinner to 1/3 of the price at the hotel.
The chalet rooms are up the hill, very good exercise but you have to be in good shape it is really steep.
Breakfast is nice and no queing.
The guest relations manager is european (norwegian).
The guest were international, german, scandinavian, finnish, russian, australian and chinese and so on. I have uploaded fotos and feel free to send me whatever question you may have.
It is a 8 minutes walk to the mainroad where you can have a taxi cheaper than through the hotel.