We just got back from our vacation at Crystal Bay Resort and we had an amazing time. Like my title said, it was the perfect family vacation. First let me preface this by saying that Crystal Bay is not a huge chain resort so if those are the kinds of amenities you're after, then this place is probably not for you. But if you're looking for great service, a wonderful seaview room and a beautiful beach with crystal clear waters, then this is the place to be. We stayed 6 nights in the Grand Seaview room and one night in the beachfront deluxe. I'll start with the beachfront deluxe room. The beach was literally right at your doorstep. There was a tiny balcony to sit at to look at the views. The room was smaller than the grand seaview deluxe and the a/c was weaker, but overall a good room. We spent most of our time in the grand seaview. The room was spacious and had everything we needed for our family. The view from the room was simply amazing and we loved sitting out on the balcony to take in the views. On the second day, our daughter was already planning our second vacation to Crystal Bay. The bed in the room was firm and everyday the room was spotless after the cleaning crew came through. The beach was perfect for young kids. The waves were gentle, the water was crystal clear (hence the name Crystal Bay) and shallow enough for quite a distance that our kids were able to explore. The sand was a soft powdery texture although there were rough spots with broken coral. It's also the perfect place for beginner snorkelers. There were so many fish in the waters and we even saw a baby manta ray in the water the first day we were there. There is very sharp coral in the water however so please bring water shoes. The hotel itself is a bit far from everything but we easily rented a car through Crystal Bay and also rented a motorbike for the days we didn't have a car. It was really convenient to do these things through the hotel because we didn't have to worry about "unknown costs" at the end and we were confident that the car and motorbike wouldn't break down on us in the middle of a journey because we rented through the resort. There was a small mini mart down the road and some little restaurants on the road to the mini mart. Remco and the staff at Crystal Bay were great. A thousand thanks for all the ways they went out of their way for us. Before we could get our hands on a car, Remco even offered to take us to Coco Splash water park since we were headed there that day. We were very thankful even if the park wasn't open that day. The pool at Crystal Bay is small but again, our kids really enjoyed the pool. The new wooden deck was great and there's additional seating that overlooks the water. Breakfast at the hotel was simple but delicious. We ate a few times at the restaurant and if you like spicy foods, I would highly recommend ordering the green curry or stir fried basil leaves with pork from the restaurant. Both dishes were really tasty. The kids loved the shakes but make sure to try the pineapple/coconut (pina colada). We did visit the beach at Lamai and there's really no comparison. Crystal Bay was by FAR the better beach. But definitely plan to go to the Bophut walking market. We did some great shopping there and the food was great. Lamai is definitely closer than Chaweng so if you're looking for some traditional street food, go the night market across from McDonalds. There's tons of great food for very cheap. I really cannot say enough good things about Crystal Bay. The only thing I regret is not trying the excursions endorsed by the hotel. Maybe when the kids are older we'll come back and do a day excursion then. If you can, spring for the grand seaview deluxe room....definitely worth the extra money! We will definitely recommend staying here to our friends and look forward to coming back for another vacation.
Definitely get a seaview room. G1 is the grand seaview deluxe on the very topmost floor. G2 is the...
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Thanks for your lovely review!
I think you also give some great tips to customers who are thinking of coming to the resort.
It is always best to rent directly from the resort for peace of mind. We now offer the option to book motorbike rental direct from our website, so your motorbike will be ready when you check in.
Thanks again and hope to see you next time!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.