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“Very happy with our dives here!” 5 of 5 stars
Review of The Dive Academy

The Dive Academy
Bandara Resort & Spa | Bophut, Ko Samui 84320, Thailand
+66 92 464 3264
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Ranked #7 of 208 Activities in Ko Samui
5.0 of 5 stars 277 Reviews
Type: Water sports, Adventure
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Owner description: The Dive Academy is an English owned and managed PADI 5 Star Instructor Development Centre based at Bandara Resort in Bophut and Centara Villas in Laem Set on the island of Koh Samui, Thailand. We offer the full range of PADI Diving courses, dive tours for certified divers as well as VIP snorkeling tours. We have been on Samui since 2002 so have the experience and knowledge to make the most of your diving & snorkeling around Samui. Being the highest ranking PADI dive centre on the island means you can be assured that your experience will be professional, safe, calm, yet passionate and fun, delivering the highest levels of customer service. Internet forums such as Trip Advisor provide a great feedback tool for customers, however please also always check out the company website, whether the company is registered with a diving organisation such as PADI and are operating legally within the laws of that country which require them to have licenses and insurance in order to offer diving services to tourists. If you are able to do so, visit the dive centre first to check out the facilities and staff. Unfortunately internet forums do not always represent the full picture as people can assume that good reviews mean everything else is in place - and you want to ensure you stay safe as well as have a good time!
Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
12 attraction reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“Very happy with our dives here!”
5 of 5 stars Reviewed May 10, 2014

We dove 2 days with Dive Academy on our recent trip to Samui, and we'd highly recommend them to anyone looking to do some diving on their trip.

Before we even booked, they were great about responding to emails super-fast. The quick and thorough responses made booking with Dive Academy an easy choice; in fact, we'd only been planning to dive one day, but after seeing how nice they were over email, we decided to go two days!

Our first day we dove Sail Rock. The boat was fairly crowded that day, I guess because Sail Rock is the popular dive site there. It was almost too crowded, but the ride wasn't too long. We dove with a brother/sister pair and the dive master that day. We're used to diving with resorts in the Caribbean, where you're often in groups of 8-12, so 4 people was a wonderful change of pace. One in our party had a few hundred dives, but his sister and us were about at the same experience level, too, which was nice. Sail rock proved to be a very pretty dive site and we enjoyed it a lot. The boat was also well-stocked with water, soda, and sandwiches for lunch.

The next day we went to Ko Tao, which was a nicer experience. The boat ride was longer, but the boat was much less crowded, which was nice. It was just us and Claire this time, which was also great; we were able to really move at a comfortable pace. Lunch was more substantial that day, and delicious. The dive sites (Green Rock and Twins) were gorgeous, and Claire knew a few really cool spots to show us.

Overall, we found the equipment to be excellent, the boats more or less comfortable, and the whole experience quite nice. Claire and the rest of the team are focused on safety and fun, and everything is clear and easy to follow. Even on the first day and the crowded boat, there was no confusion, which is rare. We had a great experience here and can't recommend them highly enough!

Visited April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheDiveAcademy, Owner at The Dive Academy, responded to this review, May 15, 2014
Hi Mike & Jessica,

Thanks guys for writing a great review and we're glad you enjoyed your couple of days fun diving with us. Internet enquiries have grown over the years as people book more and more activities online, so responding to emails promptly is something we pride ourselves in, knowing that responses may be required for people to make other decisions, so we guarantee a response within 24 hours.

You are right Sail Rock is a very popular dive site particularly when the conditions are fantastic as they have been lately! At Koh Tao, we do have more choice of dive sites and so can pick locations that we know are less frequented and have the best conditions at the time. As our staff have worked for The Dive Academy for a number of years, they know the dive sites very well and so are able to show our customers where certain marine life can often be found making the diving that little bit more special and leaving you assured that you're not going to miss out on anything that can be seen!

A major part of ensuring the day goes smoothly and has no confusion, particularly on the busier days, is all down to organisation! We focus a considerable amount of effort in ensuring every detail is as organised as it possibly can be and that should any issue arise, we have planned well in advance to be able to resolve it comfortably with no impact to our customers. We truly care about ensuring our customers have the best day possible and recognise that you want to receive a fun, safe day that is professionally run from start to finish.

Regards,
The Dive Academy
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277 reviews from our community

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English first
HKG
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Dive Academy”
5 of 5 stars Reviewed May 9, 2014

Excellent diving experience with The Dive Academy
They were extremely responsive to our requests and we had 3 fantastic dives.
We will definitely be diving with them again as well as recommending them to other divers.

Visited May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheDiveAcademy, Owner at The Dive Academy, responded to this review, May 15, 2014
Hi Matt & Alex,

Thanks for writing a review of your experience diving with us. Just like we did for you guys, we quite often provide Private Charters to those looking for a little more exclusivity or ability to be more flexible with their day in terms of start and finish times, number of dives and dive sites and of course choice of food! It also enables you to have a very private diving experience which is the icing on the cake on a day that is already filled with fun.

We look forward to welcoming you back the next time you need a break from Hong Kong!

Regards,
The Dive Academy
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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Top notch dive school”
5 of 5 stars Reviewed May 8, 2014

The dive Academy has got to be ranked as The best teaching facility in the whole of Thailand, Paul and the rest of the instructors are the friendliest bunch of guys and girl(Claire). Nothing was too much trouble. They made my holiday and the diving was incredible. The underwater life at Sail Rock and the topography was brilliant. Thanks all from john(darth vader)

Visited April 2014
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TheDiveAcademy, Owner at The Dive Academy, responded to this review, May 15, 2014
Hi John,

We're glad you had a great time and thanks for doing your diving with us. Sail Rock is a great dive site and we all love diving there too! We're still waiting for the next Whale Shark!

All our staff know that as much as the actual diving is important, so is you having an all round great day above the water. Our mixture of fun, safety & professionalism is what we always try to provide for our customers. As an experienced diver, you know what to look for in a dive operator and saying we made your holiday, is the best feedback we could receive!

We really appreciate your positive feedback and it was great to diving with you.

Regards,
The Dive Academy
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The Hague, The Netherlands
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“In one word: Excellent”
5 of 5 stars Reviewed May 5, 2014

From our initial contact by email just before our arrival (it was a last minute holiday) to our final goodbyes, we couldn't have wished for a more professional or friendly operation. First class dive equipment and very knowledgable staff who really give the impression that they care about you having a safe and enjoyable day out.

Paul and Claire catered to us as a family taking into account the widely varying range of experience. Courses were also run well, making sure they were as pleasurable as "fun diving". Again they showed a lot of flexibility to make the most of the experience for us as a family.
We are now 2 certified divers richer in the family and the pleadings for the next family diving holiday started on the way home already.

Although the divesites tended to be a bit crowded at times (particularly Sail Rock and Chumphon Pinnacle) visibility was excellent on all days and the Dive Academy DM's (no independent diving) somehow seemed to manage to avoid the crowds underwater. Dive briefings were thorough and dive plans clearly communicated and followed through.

Nothing they could have done better.

Note they carry a few tanks for people who bring their own DIN connection regs.

Thanks for great week of diving.

Visited April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheDiveAcademy, Owner at The Dive Academy, responded to this review, May 6, 2014
Hi TJ, thanks for the great review.
It really was a pleasure to meet and dive with you and your family and we are very pleased we managed to help them get even more enthusiastic about diving than they already were.
We are particularly pleased with the fact that an experienced diver like yourself who has dived all around the world and does know good quality from bad is happy to describe us as "Excellent" - it means alot. As you mentioned in your review we do genuinely care about our customers having a safe and enjoyable day out and do everything we can to make sure this happens. If that means we have to be a bit flexible to accommodate the different requirements of our customers, as with your family with the different levels of diving they were doing, we are happy to do what we can.
As the diving conditions are so good, this time of year, our two best dive sites Sail Rock and Chumporn Pinnacle unfortunately do tend to get rather busy with divers. We do try to organise the dives so we avoid the crowds as best we can and we always make sure we give detailed briefings and follow the dive plan so you get the most of your dives.
Once again thanks for the great review and we hope you enjoy many diving adventures in the future together as a family.
Regards
The Dive Academy
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Sao Paulo
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Very professional and pleasant instructors”
5 of 5 stars Reviewed May 5, 2014

We chose The Dive Academy to our dives in Ko Samui. They were so good and attentive we even booked a third day. Thanks to Nick and Claire for the awesome experience!

Visited April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheDiveAcademy, Owner at The Dive Academy, responded to this review, May 6, 2014
Hi Anaik, thank you for taking time to post a review, We are glad you enjoyed the time you spent with us and are happy that we managed to get you booked onto a boat for the third day!! We try to give all of our customers the best possible service and we are happy when they decide to do more diving than they originally planned because it shows they are having a good time and our efforts to do things right are being rewarded. Thanks again and safe diving.
Regards
The Dive Academy
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