Overall our stay was delightful, the grounds and apartments were well maintained and newly renovated.
The location is a ten minute stroll from the french influenced fishermans village and a 300 baht taxi ride from the main drag.
The property has no restaurant only room service and the beach front is rocky however less than a 200m along the beach and it's one of the best beaches on the island.
There is a dissapointingly large communication barrier, we had organized airport transfers and were not picked up, they had forgotten. A customer service rep for the hotel chain offers to take you on a brief island tour however ends up heckling you to buy time shares in the resort and constantly contacts you from this point until the end of your stay. We had organized late check out however at 10am we received a call to check out as the next guests had arrived to check in, they allowed us to continue on until midday and then proceeded to charge us for late check out and the airport transfer which was forgotten. Dissapointing customer service for the price - would stay somewhere else if I go back
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- Also Known As:
- Punnpreeda Pool Villa Beachfront Hotel Koh Samui