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“Chill out place” 3 of 5 stars
Review of Moevenpick Koh Samui Laem Yai

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Moevenpick Koh Samui Laem Yai
4.0 of 5 Hotel   |   57/6-7 Moo 5 | Angthong, Ko Samui 84140, Thailand (Formerly The Passage Samui Villas & Resort)   |  
Hotel amenities
Ranked #65 of 311 Hotels in Ko Samui
Vanderbijlpark, South Africa
Top Contributor
77 reviews 77 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
“Chill out place”
3 of 5 stars Reviewed July 27, 2013

My wife and I stayed here in July 2013, it was not all we expected but quite nice all the same. The resort is on the north west tip of the island and quite a ride from the nearest town Nathon. We were booked into a Double De Luxe room number 115 which turned out to be the basic room at the resort. The rest of the rooms were chalets and quite luxurious whereas ours was a sort of dormitory block of two. The bathroom was tiny and the shower was separated from the toilet by a shower curtain ! The toilet area was constantly wet from the shower water running under the curtain. Each time the toilet was flushed or the shower used the smell that permeated the room was awful. I investigated and found a blocked sewer behind the room. I complained and asked for another room, preferably an upgrade but I was turned down. I offered to pay for an upgrade but was told there were non available. We were moved to room 113 which was the same as 115 without the smell. There was free Wi Fi advertised throughout the resort but it didn't work in our rooms, I complained everyday to no avail. I had to go and sit in reception to get a signal. The resort has three swimming pools but we were advised that the pool in front of the pool access rooms was for their use. I thought discrimination went out years ago. The breakfast was good but the Bain Maries needed a lot more Oomph to get the heat up. The beach when the tide is in is about 4 meters wide but when the tide is out its about half a kilometer. Sadly the "beach" when the tide goes out is very uncomfortable as it is mainly Coral or sharp broken shells. The Internet photo's do not show that aspect. The resort is quite a way from anywhere else so unless you have transport you are stuck there. It is nice for people wanting to chill out, newly married couples or families but if you are looking for action its not for you. Drinks are expensive and the cheapest bottle of wine was THB 1400 which is 20 times what I would pay for it in my local store at home. The staff were very pleasant and all spoke good English .We enjoyed our" Chill Out" stay at The Passage but I wouldn't stay at The Passage again rather opting for the eastern side at Chaweng which gives more opportunities for exploring.

Room Tip: Do not go for the De Luxe rooms, pay a bit more and go for the 200 or 300 numbered rooms. There are...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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490 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Houston, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 26, 2013

The Passage resort was a nice, clean, reasonably priced resort. I would definitely stay here again. The staff was always ready to help. GREAT LOCATION for scenery. It's right next door to the Four Seasons but without the steep price.

Room Tip: DO upgrade to a suite or poolside view. It's worth it!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 11, 2013

After viewing the beautiful images on the internet, we decided to book at the Passage as they were offering amazing rates online. When we arrived, we had a lot of difficulties communicating with the staff in English. The shower was a disaster. It was very low pressure (hardly any water came out at all), and would be cold for 1 minute, then burn you for another minute without changing the settings.

The breakfast was shocking. Hardly anything on offer, and when we ordered a latte coffee, the gentlemen brought back a black instant coffee. In room dining menu very poor and finished very early in the evening.

We checked out after one nights stay even though we had booked for the week, and we lost our money on it and didn't care as we couldn't stay there.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 10, 2013

We stayed here 3 years ago...away from the main tourist trap Chawang Bay in Koh Samui.Very discreet and peaceful,as we wanted to have some peace and quiet to relax plus recharge our battery.The Passage wasn't full at the time,I think it had only 30 to 40 rooms max.it suited us fine.We had the promotional price of £60 per night per room includes both breakfast and 1st night dinner thrown in!The rooms were clean, big,decor old and new mix, with Samsung LCD TVs,DVD player,air-con and free movies.Beds were very comfortable.Bathrooms were clean and modern.We loved it.Recommended to many friends and family.Must try the Spa.Sometimes half price £50 or less for 3.5 hours.Take free hotel mini bus to the ferry terminal nearby.Its more local,authentic food and local prices.Better than Chawang Bay area where prices can match London!Also try Six Sense Hideaway Hotel for their famous spa treatments.Would love to stay there,but too pricey for us at £350 per night.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2013

After our recent visit to Koh Samui with friends we had a lovely relaxing holiday at The Passage Samui. We stayed in one of the beach front front villas, which were beautiful, very well presented. The bed was large and comfortable, the bathroom was lovely with its own little garden with patio doors, 2 televisions, one in the bedroom and 1 in the sitting area, which was a large sitting area where we spent time with our friends one evening. The beach was very quiet whilst we stayed, which for us was lovely. The staff were out every morning cleaning the beach with drift wood that washed up onto the beach every night, so that it was clean white sand for the clients in the hotel. The food in the restaurant was lovely, although not a massive choice on the menu, what there was was delicious and extremely tasty. The staff were very attentive and couldn't do enough for you. This is a definite hotel that will be revisited by my husband and myself.

Room Tip: If you have a little more money choose one of the 4 beach front villas. The other rooms are good bu...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 22, 2013

We booked 3 nights here (out of our 18 night stay in Samui) in a Garden Villa, when we arrived we where greeted with a lovely smile & a cool towel & drink, much to our surprise we where upgraded to a Pool Connect Villa which was amazing, we had the Wednesday night BBQ which was yum & took advantage of the courtesy bus to Nathon the Capital, cheap shopping & the next day to Chaweng Beach The tide was low & the breeze was most welcomed, the cloud was too much for the sunsets, so maybe next time. Amazing pool & a very reasonable mini bar & happy hour. Suggest for longer stays rent a scooter or car.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Loubes, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2013

I spend 10 days in this place, and i really love it !.

the room are big and very nice, big swimming pools who are open 24h !, the wifi is very fast and work very good in the room and around the resort ,very good buffet breakfast and very quiet area. The resort if far from chaweng and the nightlife, but you can rent motorbike from the hotel at very good price and they also have free shutle to chaweng and nathon in the morning and day time if you want to do some shopping.
The staff in this place are really friendly and i would like to thanks Fiwly who was very helpfull and help me find a good day tour, i choose the trip to koh tao and Koh Nang Yuan with speedboat and i dont regret it, i really enjoy it !

I will come back for sure and recommand this place to family and friends!.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moevenpick Koh Samui Laem Yai

Address: 57/6-7 Moo 5 | Angthong, Ko Samui 84140, Thailand (Formerly The Passage Samui Villas & Resort)
Location: Thailand > Surat Thani Province > Ko Samui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Ko Samui
#41 Romantic Hotel in Ko Samui
#43 Spa Hotel in Ko Samui
#45 On the Beach Hotel in Ko Samui
#50 Luxury Hotel in Ko Samui
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Koh Samui Laem Yai 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Passage Samui is a brand new luxury boutique resort on the North West tip of Koh Samui, Thailand. Stunning sunsets, refined beachfront dining and exquisite designer villas ensure your holiday memories will last forever. ... more   less 
Reservation Options:
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Also Known As:
The Passage Samui Villas Hotel Koh Samui
The Passage Samui Villas And Resort
The Passage Samui Hotel

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