My wife and I just stayed at the Passage for seven nights and thoroughly enjoyed our visit. Here are our comments:
AIRPORT PICK-UP: Flawless. Driver was waiting with a sign with our names on it just as we were told. Drop-off at the end of the stay was just as smooth.
WELCOME: Not as expected. Upon arrival to the front desk, the very first words spoken to us by anyone at the resort were “Need the PDF, from Groupon. If you don’t have it, you can look up over there (pointing to a computer). Need the code.” No welcome drinks and no cool towels. Do not forget your PDF. It wasn’t busy at the time, so perhaps she was having a bad day, but not a welcoming first impression and we were immediately concerned about our decision. Thankfully, every visit to the front desk after that was quite pleasurable and the staff was very nice and helpful. And we saw plenty of other folks checking in who were greeted with smiles, welcome drinks, and cool towels. We agree with comments from others about weak English with some of the hotel staff, but it was never a problem for us.
ROOM: Very nice. Cool bathrooms and lots of lighting. Lots of windows. They supply umbrellas although it rained for one hour our entire stay – we were very lucky with the weather. The wife did not like the drinking water (Singha) they supplied free each day. We picked-up five liters (about 2.50USD total) at a 7/11 on our first trip into Nathon. We did not drink the tap water, but we did brush with it with no problems. There’s an easy to use safe. No clock. They supply robes, flip-flops, and slippers. TV has a few channels and there’s a DVD player and free movies at the front desk. Wi-Fi worked fine in the room sometimes and sometimes not so good – about 50/50. There was always a good connection in the restaurant so I just took my gadget to breakfast and left it alone most of the rest of the day. We saw a lot of folks that always had a gadget in their hand but not sure if they were online or not.
POOLS: Very nice. Never crowded. There was a noisy generator that killed the pleasant ocean and bird noises while relaxing poolside. We think it was running whenever the power was out elsewhere on the island, which happens a lot. It was nice when it was off, but if it was running at least the power to the resort was up and the room was staying cool.
FOOD: Excellent. A good and varied menu at the restaurant. The restaurant is nothing really special, but everything that came out the kitchen for us was pretty and delicious. We had the steamed sea bass (without the pork belly) and loved it. I mostly ate Thai food and they never messed-up an order. Breakfast buffet was great – all the hot and cold food you could want. They changed-up the Thai portion and some other American bits of the buffet each morning.
LOCATION: We agree with other comments saying the beach is not the picture-perfect tropical beach. Other beaches on the island look like they might be. This one is not really a beach you would just throw down a towel and lay out in the sun. And sometimes it seemed you could barely fit a lounge chair on it. But it is definitely not crowded and nice when you find a couple of empty lounges. The ocean was nice and warm, too. We loved going out into the ocean.
Not much at all is in walking distance. There’s another resort right down the beach that we ate at a couple of times for a change of scenery. Same quality of food in our opinion and similar prices. We never planned to rent a moped but we did it twice to get down to Nathon and back. Only 8USD per 24 hour rental, plus gas. The resort is away from it all and pretty quiet, which we liked. If you leave the resort there are people and tourists everywhere. It’s a very touristy place!
TOURS: Good times. Very easy to arrange at the front desk and pay on your hotel bill (same for the moped rentals). We were even signed-up for the wrong tour and they fixed it for us the night before no problem. Tour pick-ups were within minutes of when they said they would be. You’ll be on tours with other folks that are actually signed-up for a different tour, but some parts of your tours are the same. The guides keep everyone on the right track by your hotel. For example, upon return from our Ang Thong speedboat tour they verified we were from the Passage, then peeled off my wife and I (and two other gals from another hotel) for the elephant trekking that the rest of our boat had not signed-up for in their tour.
THAI COOKING CLASS: Sign-up early. We waited too long and missed out. It’s not given on Sundays, we had plans for Monday, and we were leaving on Tuesday. The classes are at specific times and you’ll want to sign-up a day ahead.
OVERALL: We enjoyed our stay at the Passage Samui. We are not seasoned travelers by any stretch and other than the welcome it basically went only uphill from there. Not perfect, but definitely not bad at all.
- Also Known As:
- The Passage Samui Villas Hotel
- The Passage Samui Villas And Resort
- The Passage Samui Villas Hotel Koh Samui
- The Passage Samui Hotel
- Official Description (provided by the hotel):
- The Passage Samui is a brand new luxury boutique resort on the North West tip of Koh Samui, Thailand. Stunning sunsets, refined beachfront dining and exquisite designer villas ensure your holiday memories will last forever. ... more less
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